Contract Administrator

Responsibilities & Duties:

• Analyzing various types of Maintenance Contracts
• Timely & accurately processing new customer contracts in a ERP system
• Ensure that all the required paperwork is submitted and processed in accordance with the terms and conditions of the contract
• Uses high degree of verbal and written communication skills to initiate and receive calls from internal & external partners pertaining to disputable contract language or items
• Coordinate with Field Operations to establish working relationship around missing documents submitted for a new customer contract to be set up
• Achieving set forth goals around timely entry of new contract set up & acquisition contracts
• Able to multi-task between various contract assignments
• Assisting the Team Lead biller with Mod Job contract set up
• Performs other related duties as assigned

Qualifications & Skills:

• 3 – 5 Yrs. experience in Contract Administration
• 2 Yrs. of providing “Excellent” Customer Care Support
• Organized & proficient time management
• Able to Multi-Task between responsibilities
• Adaptable to fast pace working environment
• Well-spoken & professional demeanor over the phone and in person
• Must be confident utilizing Microsoft Office
• Familiarity with Service Level Contract, Fix Cost Repair & Time and Materials (T&M)

Requirements:

• Having the ability to pay attention towards the details of the contract and find out the flaws in contracts
• Exceptional verbal and written communication skills
• Strong interpersonal skills as daily interaction will be with all levels of personnel

Education:

• A college degree is not required, but preferred with 2 years of work experience in Contract Administration
• If no degree, requires 5 years in a dynamic, high volume, fast paced commercial contract department which has strong emphasis on having a strong work ethics which includes precise accuracy.