What are the responsibilities and job description for the Patient Access Representative position at ADAIR COUNTY HEALTH SYSTEM?
An Iowa Top Workplaces of 2022-23, Adair County Health System is a special place. We are fortunate to have some of the most highly skilled and compassionate health care professionals in the area who truly care about our patients and each other. We value teamwork, recognize achievements and celebrate successes. ACHS fosters a positive and fun work environment for employees to learn, grow and serve. Most importantly, we strive to create a culture of excellence where providing exceptional health care and extraordinary patient experience are paramount.
Adair County Health System is looking for a Patient Access Representative to work as a float between our clinics and hospital. This is a full-time position. This is a great opportunity to use your current skills and gain some new ones alongside our caring and dedicated team.
ESSENTIAL FUNCTIONS:
- Basic computer skills and knowledge of the Business Office equipment, including copy machine, calculators, printers, fax machines, postage meter and phone system. Basic financial acuity including daily cash drawer balancing.
- Excellent written and verbal communication skills in dealing with patients and co-workers. Iowa Medicaid Presumptive Eligibility Program training and certification (may obtain within 90 days of employment). Completed price transparency competency modules as required for position within 90 days of employment.
- The incumbent must demonstrate an understanding and working knowledge of the Windows environment and Microsoft Office products, as well as ability to access and use information in meaningful ways. Demonstrate ability to use Internet.
- Maintains confidentiality of all patient and financial information.
- Promptly responds to all customer requests in a courteous, professional and timely manner.
- Actively serves on hospital committees and task forces as assigned.
