Service Advisor

Position Overview:

Looking for an absolute Hammer Sales Advisor!

Are you ready to be part of a team that provides world-class service and is on the path to becoming an industry game changer? We are seeking the best of the best with a servant's heart to join us as a Service Advisor - Professional Business Athlete. In this role, you will combine the responsibilities of an automotive service advisor, automotive service manager, and automotive general manager to deliver exceptional service experiences. Join our team and be a part of our journey to redefine excellence in the automotive industry while serving our customers with passion and care.

Responsibilities:

1. Delivering World-Class Service:

• Embrace our commitment to world-class service, ensuring that every customer interaction exceeds expectations.
• Assess customer needs, provide accurate service estimates, and recommend the most appropriate automotive services and maintenance.
• Effectively communicate service updates, vehicle diagnoses, and repair recommendations with a focus on clarity and transparency.
• Handle customer concerns promptly and compassionately, demonstrating our servant's heart approach.

2. Leadership in Industry Game-Changing Initiatives:

• Be part of an organization that is actively becoming an industry game changer, challenging the status quo and pushing boundaries.
• Embrace the opportunity to contribute to strategic initiatives that will redefine service operations and customer experiences.
• Collaborate with cross-functional teams to drive innovation, implement new technologies, and exceed industry standards.

3. Seeking the Best of the Best:

• Join a team that seeks the best of the best, individuals who are driven, passionate, and eager to work as a team.
• Showcase your exceptional leadership skills, motivating and inspiring a team of service technicians to achieve excellence.
• Foster a culture of continuous improvement, where everyone strives to reach their fullest potential and exceed customer expectations.

4. Servant's Heart Mindset:

• Embody a servant's heart mindset, always putting the needs of customers and team members at the forefront.
• Create a supportive and inclusive work environment where collaboration, empathy, and mutual respect are valued.
• Develop and mentor your team, providing guidance, feedback, and support to help them succeed and grow in their roles.

Qualifications:

• Proven track record in delivering world-class automotive service and creating exceptional customer experiences.
• Strong leadership skills with the ability to inspire and motivate teams to achieve outstanding results.
• Excellent communication and interpersonal skills, fostering positive relationships with customers and team members.
• Comprehensive knowledge of automotive repair processes, vehicle diagnostics, and maintenance practices.
• Proficiency in automotive service management software and other relevant tools.
• Analytical and problem-solving abilities to drive innovation and change.
• Demonstrated commitment to a servant's heart approach, prioritizing customer satisfaction and team success.
• Passionate about being part of an organization that is becoming an industry/game changer.
• Familiarity with automotive industry trends, regulations, and best practices.

We offer competitive pay and benefits package including:

• Competitive Bonus & Commission Plan
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan with company match
• Paid time off

If you are ready to be part of a team that delivers world-class service, drives game-changing initiatives, seeks the best of the best, and embraces a servant's heart mindset, then the role of Service Manager / Advisor - Professional Business Athlete is for you. Join us on our quest to redefine excellence and make a lasting impact in the automotive industry while serving our customers with unparalleled dedication and care.

Note: The job title "Professional Business Athlete" is a unique term used to emphasize the blend of roles, high-performance expectations, and the exceptional service mindset associated with this position.

Job Type: Full-time (Must work Weekends)

Pay: $65,000.00 per year (Pay will be based off skill set.)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends and Holidays

Shift:

• 12 hour shift

Ability to commute/relocate:

• The Woodlands, TX 77382: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Automotive service: 1 years (Preferred)
• Customer service: 3 years (Preferred)
• Service writing: No experience needed.

License/Certification:

• Driver's License (Required)

Work Location: In person

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• 10 hour shift
• Day shift
• Evening shift

Work Days:

• Every weekend

Application Question(s):

• Can you work weekends? We are open Saturday and Sunday.
• Were you the top sales advisor at your previous or current employment?

Experience:

• Sales: 3 years (Preferred)

Language:

• A Second Language (Preferred)

Ability to Commute:

• Spring, TX 77382 (Required)

Work Location: In person

Salary : $65,000