Warehouse Manager

The Warehouse Shift Manager is an integral part of the Operations Department. This Salary Exempt role is responsible for the direct personnel management for an assigned shift.The overall objective of a shift is to meet the operational needs of the organization. These needs must be at the standards that reflect the quality image and safe practices of Adams Beverages. The Warehouse Shift Manager will report directly to the Director of Operations or Operations Manager.

Primary Objectives

• Ensure all Warehouse employees adhere to company and OSHA safety requirements, policies, and procedures
• Ensure the facility is properly maintained as prescribed by the standards set forth by the company and suppliers
• Manage loading operations to reduce load errors. Ensure delivery loads are correct and that load errors are within the targets established by management.
• Ensure adequate staffing for receiving, loading, and order selection activities
• Approve personnel work schedules based on expected shipments or load requirements in order to maximize productivity
• Assess warehouse staff productivity and re-direct work as needed
• Manage product rotation to ensure proper disposition of close-to-code products
• Supervise daily inventory counting to ensure proper inventory counting procedures are followed according to company guidelines
• Ensure warehouse inventory rotation. Review inventory aging report to ensure the oldest product is used first onto delivery vehicles.  
• Review check-in and re-inventory of re-packed product from damages daily. Ensure the repack effort is efficient and follows company standards. 
• Ensure that all inbound loads are stored in the warehouse according to the warehouse configuration plan
• Ensure proper maintenance and cleanliness of the warehouse
• Monitor and order all required warehouse supplies (e.g., repack materials)
• Fully immerse in complete utilization of WMS and Automation systems
• Ensure the “Check out” and “Check in” processes are operating in an efficient manner
• Implement standards for limiting breakage trends in warehouse employee functions
• Manage employee time sheets and pay reporting (including variable compensation management)
• Ensure that all warehouse personnel receive adequate training and are prepared to advance through the pre-determined career progression
• Provide new employees with orientation and training to adhere to all company policies and procedures (e.g., loading of delivery vehicles)
• Document, discuss, and take necessary corrective action with warehouse personnel regarding inadequate performance, terminating when necessary
• Foster a “Best-in-Market” warehouse team spirit
• Perform annual evaluations of direct reports per company policy
• Other directives as provided by management

The Warehouse Shift Manager reports to and must work closely with, as well as be in constant communication with all Operation Managers, Branch Manager, VPs, and ownership.  

Development of the Warehouse Shift Manager Position

A Warehouse Shift Manager with proper development can expect opportunities to move into roles such as Operations Manager or Delivery Driver Supervisor.  Additional opportunities may exist in the Sales Department.

• Product Knowledge – understand the entire portfolio
• Participate in executive, management, and company staff meetings and attends other meetings and seminars
• Safety & DOT Training
• All relevant safety and machinery training as necessary
  1. Special emphasis on FORKLIFT & Ergonomic training
• Strong knowledge of Selling Solution Technology (Encompass Mobile, Encompass WMS, etc.)
• Continued Employee Training programs 

Warehouse Shift Manager Requirements

• Minimum age of 21 years old
• CDL / Class A License preferred
• Flexibility in work schedule
• Ability to handle multiple tasks at one time
• Above average oral and written communications skills (interact well with Internal & External Customers)
• Average computer knowledge, skills, and experience
• Proficient with Encompass Operation Tasks
• Enthusiastic team player interested in positive company growth

Education and Experience

• 3-5 years of experience in warehouse management functions or coordination
• Completion of some college coursework is expected. An associate degree is preferred. 

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Manager. Reasonable accommodation can be provided to enable people with disabilities to perform the described essential functions of the Manager.

While performing the responsibilities of a manager, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Repetitive heavy lifting, bending, pulling and pushing.  The employee is required to lift and manage packaged items of up to 25 lbs. freehanded and over that threshold using an appropriate lift system or lift truck.  Vision abilities required by this job include close vision.

Reasonable accommodation can be made for modified duty for short periods of time to perform the described essential functions of the Manager.

Work Environment

While performing the responsibilities of a manager, these work environment characteristics are representative of the environment he/she will encounter. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this position.

While performing the duties of this job in the internal office and external warehouse environment, the employee is frequently exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually moderate to high. While performing duties of this job in the warehouse environment, the employee will be exposed on a regular basis to moving mechanical parts, motor vehicles and traffic. These conditions may vary, and the employee will receive adequate training to recognize and avoid hazards that cannot be described as expected.   Noise levels can range from quiet to loud.