Code Compliance Citation Officer

What Success Looks Like In This Job

This position performs a variety of duties necessary to carry out Adams County Code Compliance investigations and the issuance of citations, with frequent, direct contact with the public. It is a specialized role within the Neighborhood Services Code Compliance team, providing essential support to the Department of Community Safety and Well-Being. Responsibilities include serving citations and appearing in court as a subject matter expert for code violation cases. The position requires background clearance, specific training, and deputization by the Adams County Sheriff’s Department. Use of a body camera is mandatory. The role functions as part of a broader team and contributes to maintaining county standards related to code enforcement.

At CSWB, we are committed to building a workforce that reflects a wide range of experiences and perspectives. We recognize and deeply value lived and living experience defined as direct, experience-based knowledge of mental health, substance use disorders, economic hardship, homelessness, justice-impacted, service system use, and recovery. The experience from personal involvement or supporting a family member or friend through their journey will be recognized towards Qualifications for Success.

Examples of Duties for Success

The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. The omission of specific duties does not necessarily exclude them from the position requirements.

• Identify, document, and enforce civil infractions and code compliance violations, including zoning and environmental complaints.
• Investigate complaints, conduct inspections, and issue citations, notices, or summons to responsible parties.
• Maintain professionalism and effective communication with the public during interactions and citation delivery.
• Assess risk in field situations while providing excellent customer service.
• Conduct follow-up inspections to ensure compliance with local codes and ordinances.
• Prepare, file documentation, and testify in court as required.
• Provide accurate information and respond to public inquiries regarding county codes, laws, and services.
• Maintain clear records of inspections, compliance history, and perform related administrative and vehicle maintenance duties.
• Perform other related duties and responsibilities as assigned.

Qualifications for Success

• Compassionate Problem-Solver: Approaches challenges with professionalism, integrity, cultural humility, and resilience.
• Collaborative Partner: Builds trust and positive relationships with staff, partners, and the community.
• Adaptable Learner: Eager to grow technical and analytical skills; exercises sound judgment and discretion.
• Analytical and Organized: Evaluates data, maintains records, manages time well, and prepares clear reports.
• Positive Contributor: Supports an inclusive, respectful workplace where all employees feel valued.
• Communicate effectively and professionally with the public, especially in high-stress situations, including explaining citations and practicing de-escalation techniques.
• Maintain eligibility for deputization by the Adams County Sheriff’s Department and comply with related safety and protocol requirements, including body camera use.
• Demonstrate strong computer proficiency and use of software systems (MS Office, Accela, JD Edwards, E-Docs) and field tools (noise/light meters, iPads, cameras).
• Maintain safety awareness, practice safe work habits, and participate in ongoing training including defensive tools and emergency response.
• Conduct property research, read maps/street guides, understand county geography, and accurately gather ownership and contact information.

More Qualifications for Success

Experience:

• Minimum of two (2) years working with the public and interpreting rules, laws, or procedures, including experience investigating complaints or allegations.

Lived Experience:

• Lived experience in justice system involvement, poverty and homelessness, and/or behavioral health.
• Up to one (1) year of demonstrated lived experience may count toward total required experience.

Education and Training:

• High School Diploma or GED required.
• Bachelor’s degree from an accredited institution preferred.
• Up to one (1) year of work experience credit may be granted for post-secondary education based on full-time enrollment (transcript required).

License or Certificate:

• Valid Colorado driver’s license required.
• Must obtain Code Enforcement Officer Basic certification from the Colorado Association of Code Enforcement Officials within two (2) years of hire.

Background Requirements

• Must pass a criminal background check and Sheriff’s Office clearance including a Computer Voice Stress Analyzer (CVSA) exam and fingerprinting.