What are the responsibilities and job description for the IT Specialist position at Adams Outdoor?
**This position is located in Greenville, SC. No remote work. Relocation not available.**
JOB SUMMARY: Troubleshoot and document issues that arise on the digital displays inside and outside the realm of scripting, and coordinate with 3rd party vendors for support and integration with a scheduling platform. Provide technical support to internal customers for systems and applications, using the problem resolution system and/or standard scripts, reference guides, and procedures.
ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE
FOLLOWING: *
- Knowledge of XML and JSON structures and how to parse them
- Strong Excel skills (ie vLookup, Power Query) and SQL
- Troubleshoot a wide variety of Windows OS versions including XP embedded machines through to Windows 10.
- Support the digital display scripting function for the company
- Troubleshoot and document issues that arise on the digital displays inside and outside the realm of scripting
- Deal with clients both internal and external in order to define the necessary project or issues accurately.
- Document platforms and processes for both internal and external users.
- Explore and vet out new technologies and techniques that can influence and promote the company as a whole.
- Collaborate with other Information Technology (IT) staff on tasks as needed.
PREFERRED QUALIFICATIONS:
- Bachelor’s Degree preferred or related experience
- Ability and motivation to learn new programming languages and techniques.
- Prefer working in a mutually accountable team environment.
- Possess excellent problem solving abilities – can find simple solutions to complex problems – know how to deep dive to find the root of a problem.
- Excellent communication skills including the ability to write clean, coherent design documents as well as being able to translate technical aspects to non-technical teams.
- Excellent self-management skills and the ability to work independently on multiple projects, meet deadlines and clearly document work.
- The ability to traverse a variety of platforms to find the root cause of issues and propose simple resolutions.
- Ability to multi-task and adapt to changing requirements as needed
- Strong analytical skills and keen decision-making abilities
- Comprehensive understanding of database theory, and experience with database systems
The Company rather than management retains the discretion to add to or change duties of the position at any time.
