What are the responsibilities and job description for the Customer Service Representative position at Adams Sanitation?
-This position will answer phone calls, set-up accounts, answer questions about service, take payment and act as a liaison between customer and driver in a fast-paced environment.
-We are a customer service company. You MUST have a customer first attitude.
-We are looking for a friendly and efficient person with the ability to work in a team setting.
-Must be detail oriented and have the ability to multi-task.
-Must be familiar with Microsoft Office applications and have the ability to learn new software (TrashFlow, PandaDocs, and Samsara to name a few).
-Preference for someone with call center experience.
-Ability to study, understand and be able to quote out service policies is required.
-40 hours week - 8:45 AM - 5:30 PM (1 hour lunch)
Job Type: Full-time
Pay: $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Experience:
- Call center: 2 years (Required)
Work Location: In person
Salary : $14