Admissions Specialist

KEY INFORMATION

Title: Admissions Specialist

Type: Full Time (4-day workweek, 32 hours)

Work Model: Onsite

Hourly Wage: $24.00 to 27.60 per hour

Competitive Vacation & Benefits Package Details Below!

POSITION DETAILS

Addictions Recovery Center, Inc (ARC) in Medford, Oregon is a behavioral health agency providing a trauma-informed, comprehensive continuum of substance use and co-occurring mental health disorder treatment services in Southern Oregon. We are seeking a fulltime Admissions Specialist to be a key point of contact for individuals looking for a life in recovery.

ARC Admissions Specialists work directly with potential and existing clients, serving as the critical first point of contact processing admissions and coordinating ongoing care with a compassionate and trauma-informed approach. They are well-organized, computer proficient, detail-oriented individuals with exceptional client service skills.

Duties will include but not be limited to:

• Respond promptly to all calls and emails within a 24-hour timeframe.
• Conduct diligent follow-up with potential clients who have shown interest in or have been referred to ARC services.
• Review insurance information for all potential clients, ensuring accuracy in prior authorizations and medication coverage.
• Guide potential clients through the initial admission process with empathy and professionalism.
• Collaborate with clinical staff, referral sources, and community organizations to coordinate client referrals and admissions.
• Review and communicate the anticipated financial responsibilities of clients during the intake procedure.
• Provide information and guidance to clients and their families about available treatment programs, services, and resources.
• Serve as a liaison between clients, treatment providers, and other stakeholders to ensure continuity of care.
• Facilitate client intake procedures, meticulously completing all required admission paperwork.
• Proactively identify and address potential barriers to admission, devising effective solutions to ensure seamless access to treatment.
• Assist clients in accessing peer support resources to enhance their journey towards recovery.

This position is generally scheduled Monday through Thursday or Tuesday through Friday, 8:00 am to 5:00 pm.

ARC is an anti-harassment and anti-racism agency. The successful candidate will be responsible for creating and maintaining a professional, safe, and welcoming environment for all staff and clients.

Education, Credentials and Skills should include:

• One year of experience in patient intake and insurance authorization in medical, substance use disorder treatment, or other behavioral health service settings preferred
• Ability to work directly with patients to assess needs
• Performing duties with a professional demeanor
• Excellent communication and listening skills
• Ability to work efficiently while managing tasks
• Strong organizational skills

Compensation and benefits include:

· Most ARC employees are scheduled four-days a week to support their ability to maintain a healthy work and life balance; medical and sobering positions are scheduled to work three days a week

· Starting wage for a Admissions Specialist ranging from $24.00 - $27.60 hourly, depending on credentials, skills, and experience

· Three (3) to six (6) weeks of Vacation accrued per year, based upon years of service

· Sick time is accrued for all employees based on regularly scheduled hours

· Ten (10) Paid Holidays each year: New Year’s, MLK Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Day.

Additional benefits include:

• Medical and Dental Health Coverage and a minimum $50,000 Basic Life & AD/D with no premium cost for employee coverage
• $6,000 per year Deductible Health Reimbursement Account (HRA)
• Additional Voluntary Benefits including Vision Coverage, Critical Illness & Accident Coverage, Guarantee Issue Supplemental Life Insurance at group premium rates, and Pet Insurance Discount
• Flexible Spending Account (FSA)
• 401k Retirement Plan with Employer Match and immediate vesting
• 20 hours paid per year for work-related professional training
• Assistance with work-related licensure/certification fees
• Employee Assistance Program (EAP)
• Reduced cost Mercy Flights household membership
• Qualified Employer for Public Service Student Loan Forgiveness and HRSA SUD Student Loan Repayment.

Addictions Recovery Center, Inc. is committed to providing a safe and healthy environment for our staff and clients by maintaining a drug-free workplace. Applicants must be able to pass a criminal background check and pre-employment drug screen, including a screening for medical and recreational marijuana. All inquiries are confidential. Open until filled.

Please submit a complete resume and cover letter that briefly shares how you are qualified and why you are applying for this position. To apply online, fill out the form and attach a resume below. You may also submit your cover letter and resume by emailing HumanResources@AddictionsRecovery.org

Don’t miss out on this opportunity – apply today!

Addictions Recovery Center, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

LGBTQIA2S applicants are encouraged to apply.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $6,000