What are the responsibilities and job description for the IT Systems Support Specialist position at Adesys?
Adesys seeks an IT Systems Support Specialist to be responsible for the technical assessment, implementation, and support of our customers' IT projects and infrastructure. This position is critical to customer satisfaction and customer retention and therefore requires an elevated level of customer service and technical skills. Candidates must have excellent written and oral communication skills, good group interaction skills, and be able to work independently in a fast-paced office environment.
Job Responsibilities:
A broad IT skill set is required to perform the following tasks for our small and medium-sized customers that are primarily located in the Greater Madison area:
- Windows Server installation, migration, and maintenance
- Windows workstation installation and maintenance
- Network design and implementation
- Network troubleshooting
- Third-party software installation and support
- Onsite and phone support to end-users
Qualifications:
The candidate must be well organized, possess good time management skills, the ability to multi-task, and close attention to detail. Candidates should also have 2 or more years of experience with many of the following systems and software packages:
- HP ProLiant Servers, Workstations & Printers
- Windows Server 2019 & 2022
- StorageCraft / ArcServe
- VEEAM
- Trend Micro Worry-Free Business Security
- Windows 10 & 11
- Microsoft 365
- Microsoft Office 2010 - 2021
- Cisco, HP, SonicWall, Netgear & similar routers, switches, and wireless APs
- Microsoft Hyper-V
- VMWare
Why You Should Join Us At Adesys:
Aside from enjoying our office in a friendly environment, some of the many benefits include Medical, Dental, and Life Insurance, paid vacation time, personal time, sick time, and holiday time, as well as a fantastic 401K benefits package. If that wasn't enough, Adesys has been recognized as a top Local IT Consultant for fourteen years running.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $55,000