What are the responsibilities and job description for the Inside Sales Representative position at Adirondack Basement Systems?
Company Description
Adirondack Basement Systems has been a trusted leader in the basement repair industry for over 20 years. Recognized twice with the Better Business Bureau's Torch Award for Marketplace Ethics, our company is committed to setting new standards in customer satisfaction and employee development. We specialize in basement waterproofing, crawl space repair, sump pump installation, foundation repair, and concrete leveling. At Adirondack Basement Systems, we strive to redefine the industry by delivering exceptional services and fostering a supportive work environment.
Role Description
This is a full-time hybrid role for an Inside Sales Representative located in Mechanicville, NY, with flexibility to work from home for part of the time. The role involves managing inbound sales inquiries, fostering customer relationships, identifying potential leads, and converting them into sales opportunities. Additional responsibilities include providing exceptional customer service and satisfaction, maintaining existing accounts, and ensuring customer needs are met in a professional and timely manner.
Qualifications
Adirondack Basement Systems has been a trusted leader in the basement repair industry for over 20 years. Recognized twice with the Better Business Bureau's Torch Award for Marketplace Ethics, our company is committed to setting new standards in customer satisfaction and employee development. We specialize in basement waterproofing, crawl space repair, sump pump installation, foundation repair, and concrete leveling. At Adirondack Basement Systems, we strive to redefine the industry by delivering exceptional services and fostering a supportive work environment.
Role Description
This is a full-time hybrid role for an Inside Sales Representative located in Mechanicville, NY, with flexibility to work from home for part of the time. The role involves managing inbound sales inquiries, fostering customer relationships, identifying potential leads, and converting them into sales opportunities. Additional responsibilities include providing exceptional customer service and satisfaction, maintaining existing accounts, and ensuring customer needs are met in a professional and timely manner.
Qualifications
- Strong focus on Customer Service and Customer Satisfaction
- Effective communication and problem-solving abilities
- Goal-oriented and self-motivated with the ability to work in a hybrid environment
- Familiarity with the home improvement or construction industry is a plus
- Proficiency with CRM software and basic computer skills
- 30k base salary, 3% commission structure
- 65k Salary, no commission structure