What are the responsibilities and job description for the Concierge position at Aditi Consulting?
Payrate: $14.92 - $15.50/hr.
Summary:
The Concierge is the first face that visitors see at company’s Resource Center retail locations. This role is responsible for greeting visitors, administering incoming calls and ensuring all guests and callers are appropriately routed in a courteous and professional manner Essential Resource.
Responsibilities:
- Greets and directs visitors to appropriate company representative.
- Administers intake sign-in log and exit satisfaction survey to visitors.
- Schedules 1:1 consultation appointments as needed for licensed and certified company representatives. Answers all incoming calls in a timely and professional manner.
- Accurately transfers calls to appropriate parties.
- Performs a variety of clerical duties (light filing and data entry) as requested.
- Organizes and maintains up-to-date corporate information and telephone listings.
- Maintains reception area materials (e.g. product brochures, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors.
- Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.
- Performs additional job duties as assigned by company.
Minimum Qualifications:
- Associates degree in relevant field or equivalent combination of relevant education and experience. Receptionist or customer service experience in an employment setting of 50 people required.
- Excellent phone etiquette and customer service skills.
- Well organized with attention to detail.
- Ability to multitask in a fast-paced environment.
- Professional, enthusiastic and positive attitude.
- Knowledge of all Microsoft Office applications.
Pay Transparency: The typical base pay for this role across the U.S. is: $14.92 - $15.50/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting privacy@aditiconsulting.com.
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#26-00498
Salary : $15 - $16