What are the responsibilities and job description for the Parts Specialist position at Advanced Personnel Resources, Inc.?
Job Description
Job DescriptionCompany Description
Advanced Personnel Resources is seeking an experienced Parts Specialist for a new opportunity with our client, a well-established manufacturing company local to the Triad. The Parts Specialist will report to the North America Parts Manager. This position is responsible for providing parts catalogue and technical parts support to dealers and customers throughout North America.
Job Duties
- Ensure fast and accurate responses to all dealer parts identification questions through a global case management tool.
- Support customer business and ensure issues and concerns are handled promptly and efficiently
- Communication of the solution and necessary field action to our customers throughout North America via bill of material, technical bulletins, product updates, e-mail, and phone.
- Identify parts cataloguing concerns and implement fixes to ensure accurate information is provided to our customers.
- Champion catalogue and backend system improvements to improve the customer experience.
- Maintain detailed call/email logs of all customer inquiries & requests for assistance with the company’s case management system.
- Maintain communication with both the Production and Engineering team to ensure accurate information is provided to the customer.
- Additional duties as assigned by the Management
Minimum Qualifications
- HS Diploma or Equivalent required.
- Ability to read technical drawings and/or navigate electronic parts catalogues.
Preferred Qualifications
- 2 years of parts technical service or engineering experience within a related industry.
Advanced Personnel Resources has provided full service staffing solutions, recruiting and professional search services to the Triad region for over 35 years.
We work in partnership with a majority of the region's most well-known organizations, institutions and healthcare practices from entrepreneurial start-ups to Fortune ranked corporations in fulfilling Professional, Administrative, Clinical / Non Clinical and Light Industrial staffing needs. We provide the highest quality talent and job opportunities in diverse industries and positions including:
Accounting / Finance
Administrative / Clerical
Aerospace
Biotech
Call Center / Customer Service
Consumer Goods
Executive Management
Human Resources
Insurance
Information Technology
Legal
Light Industrial
Manufacturing / Distribution
Medical / Healthcare
Purchasing / Supply Chain
Sales / Marketing
Transportation
Our team of highly experienced recruiting and staffing professionals are known for their market intelligence, unparalleled contacts, high-impact service and proven record in recruiting the most qualified job seekers specifically selected to match our clients' needs. We combine over 125 years of staffing and search industry expertise. We are committed to maintaining our total quality service mission and personalized attention to deliver a successful match for both our client employers and job seeking candidates.
Your company's success is important to us. Your career is equally important. Finding the right candidate and the right position is our business.
We work in partnership with a majority of the region's most well-known organizations, institutions and healthcare practices from entrepreneurial start-ups to Fortune ranked corporations in fulfilling Professional, Administrative, Clinical / Non Clinical and Light Industrial staffing needs. We provide the highest quality talent and job opportunities in diverse industries and positions including:
Accounting / Finance
Administrative / Clerical
Aerospace
Biotech
Call Center / Customer Service
Consumer Goods
Executive Management
Human Resources
Insurance
Information Technology
Legal
Light Industrial
Manufacturing / Distribution
Medical / Healthcare
Purchasing / Supply Chain
Sales / Marketing
Transportation
Our team of highly experienced recruiting and staffing professionals are known for their market intelligence, unparalleled contacts, high-impact service and proven record in recruiting the most qualified job seekers specifically selected to match our clients' needs. We combine over 125 years of staffing and search industry expertise. We are committed to maintaining our total quality service mission and personalized attention to deliver a successful match for both our client employers and job seeking candidates.
Your company's success is important to us. Your career is equally important. Finding the right candidate and the right position is our business.
Company Description
Advanced Personnel Resources has provided full service staffing solutions, recruiting and professional search services to the Triad region for over 35 years.
We work in partnership with a majority of the region's most well-known organizations, institutions and healthcare practices from entrepreneurial start-ups to Fortune ranked corporations in fulfilling Professional, Administrative, Clinical / Non Clinical and Light Industrial staffing needs. We provide the highest quality talent and job opportunities in diverse industries and positions including:
Accounting / Finance
Administrative / Clerical
Aerospace
Biotech
Call Center / Customer Service
Consumer Goods
Executive Management
Human Resources
Insurance
Information Technology
Legal
Light Industrial
Manufacturing / Distribution
Medical / Healthcare
Purchasing / Supply Chain
Sales / Marketing
Transportation
Our team of highly experienced recruiting and staffing professionals are known for their market intelligence, unparalleled contacts, high-impact service and proven record in recruiting the most qualified job seekers specifically selected to match our clients' needs. We combine over 125 years of staffing and search industry expertise. We are committed to maintaining our total quality service mission and personalized attention to deliver a successful match for both our client employers and job seeking candidates.
Your company's success is important to us. Your career is equally important. Finding the right candidate and the right position is our business.
Location/Region: Greensboro, NC