What are the responsibilities and job description for the Pre-Operative Educator - Medical Assistant position at Advanced Urology?
Dr. Jitesh Patel started Advanced with one goal in mind – to do the right thing. We aim to continue that mission here every day. We know that our employees are what makes the difference in the care of our patients – and we always put our employees and our patients first.
Come work with a purpose and with colleagues who care about you. Grow to your full potential and enjoy the reward of providing compassionate and personalized healthcare.
What We Offer
The Certified Pre-Operative Educator is responsible for contacting all patients with an upcoming surgical procedure to review an in-depth medical history and provide pre-surgical instructions. They must possess an enhanced attention to detail to ensure optimal patient outcomes and safety.
OUTCOMES
Job Related Competencies
Advanced Values:
Basic Qualifications:
Education
Previous, Job Relevant Work Experience:
Come work with a purpose and with colleagues who care about you. Grow to your full potential and enjoy the reward of providing compassionate and personalized healthcare.
What We Offer
- A great place to work!
- Dedicated to work life balance
- Great hours Monday-Friday (NO nights, NO weekends, NO holidays)
- Paid time off that increases with tenure
- Committed to growth and development:
- Education programs that include tuition, certification and license reimbursement
- Cross training programs for OR RNs and Medical Assistants
- Passionate about our employees:
- Employee appreciation and years of service programs
- Health, dental, vision, life, disability and 401(k)
- 8 weeks paid maternity/new mother’s leave program
- All over Metro Atlanta! With 15 locations in metro Atlanta, we are sure to have something close to home
- Driven by a desire to make a difference.
- Passionate for providing superior healthcare
- Committed to serving our patients
- Dedicated to teamwork
- Positive, Innovative, and Resourceful
The Certified Pre-Operative Educator is responsible for contacting all patients with an upcoming surgical procedure to review an in-depth medical history and provide pre-surgical instructions. They must possess an enhanced attention to detail to ensure optimal patient outcomes and safety.
OUTCOMES
- Accurately and effectively utilize clinical knowledge to appropriately identify and assess patient history, medications, and potential risks associated with undergoing a surgical procedure in an ambulatory surgery center (ASC).
- Possess emotional intelligence to offer support and reassurance to patients prior to their procedure.
- Understand practice dynamics in order to efficiently direct patient questions for optimal response.
- Ensure optimal customer service by utilizing feedback provided by quality assurance reviews to enhance patient experience.
- Utilize departmental and interdeparmental resources to determine appropriate actions required in order to satisfy patient need.
- Adequately communicate through various electronic sources including, but not limited to, Microsoft Office Suite, EMR, email, and online chat platforms.
Job Related Competencies
- Decision Quality: Making good and timely decisions that keep the organizations moving forward
- Organizational Savvy: Maneuvering comfortably through complex policy, process, and people related organizational dynamics.
- Demonstrates Self Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Resourcefulness: Securing and deploying resources effectively and efficiently.
- Tech Savvy: Anticipating and adopting innovation in business building digital and technology applications.
Advanced Values:
- People
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Heart
- Patient Focus: Building strong patient relationships and delivering patient centric solutions
- Service
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
- Excellence
- Cultivates Innovation: Creating new and better ways for the organization to be successful
- Being Resilient:
- Rebounding from setback and adversity when facing difficult situations
- Self-Development:
- Actively seeking new ways to grow and be challenged using both formal and informal development challenges
- Optimizes Work Processes:
- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
- Professional Communication:
- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, while maintaining a professional appearance and tone
Basic Qualifications:
Education
- High School Diploma or GED
- Certified Medical Assistant OR
- Licensed Practical Nurse
Previous, Job Relevant Work Experience:
- Previous experience in Urology/Gynecology field
- Previous experience in Clinical or Call Center setting
Salary : $32,400 - $41,000
