What are the responsibilities and job description for the Entry Level position at Advantage Enterprises, LLC?
POSITION SUMMARY
Supervises and coordinates the activities of the Casino cashiering function and the CFMs engaged in providing courteous and professional service to guests. ESSENTIAL DUTIES & RESPONSIBILITIES To support Celebrity Cruises’ mission of sustaining “the world’s ultimate premium cruise line with a taste of luxury,” all duties and responsibilities are to be performed in accordance with Celebrity Cruises’ Pillars of Safety, Service and Style, ISM/ISO and SQM standards, USPH guidelines, and environmental regulations. Each shipboard employee may be required to perform all functions in various service venues and throughout the ship. 1. In accordance with Celebrity Cruises’ Pillars of Safety, Service and Style, as well as through Celebrity Connections, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and Celebrity Family Member (CFM) areas. 2. Trains and monitors Slot Technicians for proper service according to the Celebrity Connections standards. Provides on the job training to strengthen their current performance and preparation for possible advancement to promotional positions. Conducts performance appraisals according to established procedures at predetermined intervals – notifies Casino management regarding work schedules and time records. 3. Supervises staff to ensure speed and accuracy of cashiering services in accordance with the Celebrity Connections standards. Under time constraints or staff shortages, assists employees or performs cashiering duties.
