HVAC Facilities Coordinator

Advance Your Career with Advantage xPO by Your Side!

Join a dynamic and rapidly growing Fortune 500 company that excels in providing mission-critical services. Advantage xPO has a direct hire opportunity for an HVAC Facilities Coordinator in Tempe, AZ. Come be part of a team that values your expertise and offers career advancement, extensive benefits, and a supportive environment.

Schedule: Monday - Friday | Pay: $30/hr.

HVAC Facilities Coordinator Essential Tasks:

Under general supervision, manage all aspects of designated customer accounts, ensuring work orders are completed on time to meet client obligations. Responsibilities include follow-ups with service providers via phone and email, updating work orders in the company system, and coordinating with the account team on reassignments. Serve as the primary point of contact for service providers, handling daily communications and status updates.

Other duties may include:

• Manipulates Excel work order data to prioritize service provider communication.
• Communicate regularly with service providers via telephone to get work order updates.
• Updates and performs uploads into the system to work orders to reflect the latest status.
• Coordinates and communicates with account team(s) on work order escalations and service provider invoicing issues.
• Ensures work order reassignments are notified to the account team representative for their action.
• Assists in dispatching work orders if customer service rep/dispatcher is out of the office.

Requirements:

• Associate's degree or equivalent experience with at least two years in facilities maintenance, property management, or customer service; experience in trades such as Electrical, HVAC, Plumbing, or Roofing preferred.
• Advanced proficiency in MS Windows applications (Excel and Word), typing at least 50 WPM, and strong writing skills; bilingual in English and Spanish preferred.
• Maintains a friendly and professional demeanor, punctuality, reliability, and a strong work ethic, with confidence in providing and receiving information.
• Demonstrates critical thinking, problem-solving, and effective communication with Operations Staff and Call Center teams to achieve program goals.
• Works well under pressure, makes sound decisions with limited input, and escalates issues appropriately to management.

This is a direct hire position with benefits offered by our client including 401k with match, tuition reimbursement, PTO accrual, and more.

At Advantage xPO, we recognize your skills and are excited to collaborate toward shared success. Ready to make a meaningful impact? Click "Apply Now" to explore your future with us. We look forward to connecting with you!

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Advantage xPO is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage xPO is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.