What are the responsibilities and job description for the Supervisor, Patient Financial Services position at Adventist Health?
Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.
We're looking for someone to join our team as a Supervisor, Patient Financial Services who:
- Monitor associate's productivity and quality of billing/follow-up efforts and document. Coach associates on areas of opportunity including performance and behaviors. Subject matter expert on area they are overseeing. Review/resolve encounter escalations. Open IT support tickets for issues impacting associate's workflow.
Essential Functions:
- Coaching & RoundingEncounter escalationsTimecard/schedulingPerform other duties as assigned.
You'll be successful with the following qualifications:
Education:
- Bachelor's Degree in business, finance or health finance administration or equivalent combination of education/related experience: Required
- Master's Degree: Preferred
Work Experience:
- Five years patient financial services, business or medical revenue cycle department experience: Preferred
- One year leadership experience: Preferred
Required Licenses/Certifications:
- Certified Revenue Cycle Representative (CRCR) - Healthcare Financial Management Association: Preferred
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
