What are the responsibilities and job description for the Game Master position at Adventure Vault | Escape Room Boca Raton?
Adventure Vault is seeking a fun, outgoing, energetic, and hardworking individual with a big personality to join our team as a Game Master! As the first point of contact with our customers and the last person they see before leaving, the Game Master is a key player in ensuring a memorable escape room experience.
Responsibilities:
- Provide exceptional customer service by greeting and debriefing customers.
- Take phone calls and manage bookings in our reservation system.
- Maintain a clean and comfortable environment.
- Encourage and assist customers during their escape room experience.
- Monitor the rooms and reset them quickly between groups.
Qualifications:
- Technology-savvy and familiar with Windows computers.
- Dependable, trustworthy, and eager to learn.
- Excellent communication skills and a people-oriented personality.
- Ability to stay focused and productive, with strong attention to detail.
- Problem-solving and decision-making skills.
- 1-year of customer service experience (minimum).
Hours of Operation:
- Monday-Friday: 1:00 PM - 10:00 PM
- Saturday: 12:00 PM - 11:00 PM
- Sunday: 12:00 PM - 10:00 PM
The ideal candidate will be available to work mainly weekends (Friday-Sunday) and also some weekdays, with an average of 20 hours per week, although some weeks may require more hours. Schedules will be sent one month in advance!
Join the Adventure Vault team and bring your big personality and passion for customer service to life. Apply today!