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Home Care Scheduling Coordinator

AdvisaCare
Troy, MI Full Time
POSTED ON 2/1/2025 CLOSED ON 4/1/2025

What are the responsibilities and job description for the Home Care Scheduling Coordinator position at AdvisaCare?

AdvisaCare Strives to be YOUR first choice for Employment!!

Are YOU Looking to be on the other side of the spectrum and be that person that schedules great caregivers for our clients that need us and YOU?

Are you proactive, comfortable with risk and quick to connect? Then we need YOU and YOU need us!!

**Rewarding Opportunity for the Right Candidate with the heart and passion for helping families in need!**

**Salaried position with excellent benefits**

AdvisaCare is growing by leaps and bounds and is looking for a Home Care Scheduling Coordinator to work out of our Troy location!

What you’ll be doing as a Scheduling Coordinator:

  • Answer and triage calls from caregivers, clients and prospects
  • Manage client and caregiver schedules to ensure every shift is staffed
  • Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
  • Maintain compliance with timely reporting systems/processes for accurate billing, payroll and care note submissions
  • Assist with all aspects of office administration
  • Ability to be on-call for after business hour calls and scheduling modifications
  • Willing to work in field as needed- Must have Direct Patient Hands on Care experience

As a Scheduling Coordinator, you will:

  • Ensure each patient is getting the unique care that they need, and we know we can deliver
  • Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization
  • Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare.
  • Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.

About You:

You are a disciplined individual who thrives working in a fast- paced environment both Independently and within a team under pressure. Driven to get things done and done right, you take responsibility for your results, are factual, and straightforward while motivating and coaching to build strong relationships. Always looking to grow and further develop your technical expertise, respect authority, and operate within established guidelines. Delightful to work with while working hard and having fun doing it!.

Does this describe you? Then you may be a great fit for AdvisaCare!!

We offer a competitive benefits package including healthcare benefits, PTO, paid Holidays and a 401 K Retirement Plan!

Join the AdvisaCare family and let’s make a difference together!

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