Revenue Cycle Associate

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Administrative support performing tasks, such as daily lockbox correspondence reconciliation.
• Research correspondence to accurately match to applicable patient accounts.

• Forward correspondence, attach to patients’ record, and/or notify proper entities based on the nature of the correspondence.

• Responsible for timely handoff correspondence to Advocare RCM and eCW-RCM.

• Maintain appropriate files, reports, documentation and data as needed.
• Ensure follow-up action as and when necessary.

• Communicate all system, site, and other issues to the RCM Supervisor on a timely basis to allow management oversight and proper resource planning
• Assist with special projects as needed.
• Make recommendations for efficiencies, processes, etc. which will deliver quality, cost savings, and/or profitability improvements within the department and/or across the organization.
• Other duties as assigned.

Required Competencies (Knowledge, Skills and Abilities)

The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strong administrative and multi-tasking skills.
• Strong computer skills including Microsoft Office products.
• Prior experience with health care and physician billing.
• Ability to meet deadlines.
• Excellent customer service skills.
• Effective verbal and written communication skills.
• Demonstrates professionalism, confidentiality, and diplomacy and can serve a wide range of employees with equity and tact. Critical Evaluation.
• Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization.
• Commitment to excellence and high standards
• Detail oriented with strong follow-up initiative
• Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates remotely and in a professional office environment. This role routinely uses standard office equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position is primarily remote but will require the employee to be in the Marlton Home Office on occasion.

Travel

No travel is expected for this position.

Required Education and Experience

• High school diploma or GED or equivalent
• Experience with Microsoft Office (Word, Excel and PowerPoint).