What are the responsibilities and job description for the Front Desk Associate position at Aegis Dental Group?
Front Desk Associate
We are looking for a Front Desk Associate to serve as our patients first point of contact and manage all aspects of their visit.
Responsibilities
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with dental insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Skills
- High school diploma or GED.
- Certification in office administration, medical administration, or related fields is advantageous.
- Proven experience working in a dental office.
- Sound knowledge of dental terminology.
- Proficient in dental practice management software (EagleSoft).
- Working knowledge of general administrative practices.
- Good telephone etiquette.
- Exceptional organizational skills.
- Excellent customer service skills.
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 24 – 30 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $15 - $20
Front Desk Agent
Fairfield Inn & Suites - Goshen -
Goshen, IN