What are the responsibilities and job description for the Customer Account Representative-Insurance position at AFFORDABLE INSURANCE?
At Affordable Insurance we are committed to protecting what matters most to our clients. As a trusted provider of insurance solutions, we pride ourselves on delivering exceptional service and personalized support. We’re currently seeking a Customer Account Representative to join our team and help us continue to build strong, lasting relationships with our policyholders.We are looking for a motivated Customer Account Representative to manage client accounts, provide excellent customer service, and support. This role requires strong communication skills, a proactive attitude, and a passion for helping clients with their insurance needs.
Job Requirements:
- Excellent customer service skills
- Strong communication and interpersonal skills.
- Excellent computer, organizational, and time management abilities.
- Enjoy interaction with people
- Ability to work independently and as part of a team.
- Detail-oriented with a commitment to accuracy.
- Ability to obtain or maintain appropriate insurance licensing,
Responsibilities and Duties
- Provide direct support to customers and prospects
- Address client inquiries and resolve issues.
- Preparation of insurance quotes, proposals, and applications
- Manage and update client accounts.
- Educate clients on insurance products.
- Assist with policy renewals, changes, and billing.
- Prepare documents and materials for prospect and client meetings
- Collaborate with agents and underwriters to resolve customer concerns.
- Maintain detailed records of customer interactions and transactions.
- No cold calling or soliciting required
What We Offer:
- Competitive salary and benefits.
- Opportunities for professional growth.
- Supportive and collaborative work environment.
- Comprehensive training and ongoing support.
- The chance to make a meaningful impact on clients' lives.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $17 - $21