Family Care Monitor

Description

Principal Duties and Responsibilities:

Under the general supervision of the Supervisor of Family Safety, Family Care Monitors are expected to perform the following principal duties and responsibilities.

• Maintain the safety and security of all residents in the facility through staff-specific posts, security rounds of the facility, enforcing facility rules and regulations for residents and visitors, and communicating to supervisory personnel all incidents, situations or conditions which might affect the safety and security of residents and staff or the orderly operation of the facility.
• Provide timely and effective responses to resident emergencies, including appropriate and effective response to physical or verbal altercations between clients, effective interventions in medical emergencies, appropriate and mandated responses to cases of neglect or abuse involving children, liaison with police and other emergency services, and acting as a designated fire safety coordinator for the facility.
• Develop and maintain appropriate helping relationships with residents, including the active encouragement of residents’ self-reliance and self-esteem, and always acting as an appropriate role model for residents, especially in conflict and crisis situations.
• Administer operational procedures to ensure access control, reception, fire patrol, surveillance, and documentation of compliance with government regulations. These include verifying departure of children to school, maintaining a fire drill log, testing alarm systems, assisting visitors, verifying supervision of children, generating curfew reports, and answering the switchboard.
• Distribute, control, and inventory client supplies, baby-care items, and keys.
• Communicate effectively with other staff within an interdisciplinary context to contribute to the achievement of facility goals and objectives.
• Perform other duties as may be assigned.

Qualifications

Minimal Qualifications:

Degree Requirement: High School Diploma or equivalency and at least two (2) years of related experience in a shelter setting.

Active Security Guard License

Certified Fire Safety Coordinator (F80)

First Aide

Other Qualifications:

• Strong verbal and interpersonal communication skills with a focus on providing excellent client services.
• Demonstrated ability to interact effectively and collaboratively with a diverse community of residents, program staff and external partners.
• Ability to exercise good judgement and apply problem solving skills.
• Experience working collaboratively in a team oriented and outcomes focused environment.

Equal Employment Opportunity

AAPCI is an equal employment opportunity employer, and understands that embracing our differences makes us a stronger, better agency. We appreciate the importance of having a workforce that reflects the various communities in which we work and we strive to create an inclusive environment where diverse employees want to work and where they can flourish professionally. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

“AAPCI is subject to, and in compliance with, the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors. AAPCI will consider requests for reasonable accommodations consistent with applicable law and the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.”

Salary : $34,694 - $39,694