Solutions Engineer

At Agate Software, we are building a better world by revolutionizing how government agencies and nonprofits manage their grant processes. Our solutions empower our customers to maximize their resources, drive compliance, and focus on their core missions of distributing millions of dollars in funding for critical social services.

Our success is built on three pillars: Innovation, Integrity, and Impact. For over 20 years, Agate Software has been at the forefront of transformative innovation in the grant management industry. Our journey is marked by groundbreaking achievements and a commitment to pushing boundaries. By simplifying complex workflows, enhancing transparency, and turbo-charging efficiency, we enable our customers to maximize the impact of their funding.

Always challenging the status quo, we strive to set new industry standards and we are seeking the brightest minds to join us in this mission. If you're ready to apply your expertise in a dynamic, growth-oriented, mission-driven environment, read on to see how this position aligns with your skills and interests!

What We’re Looking For: 

Are you a game-changer ready to make a significant impact in the tech world? At Agate Software, we are looking for a Solutions Engineer who is not just technically skilled, but exceptionally customer-obsessed.  

As a tech-savvy professional who can turn complex problems into simple, effective solutions,

you thrive in a high-energy, startup environment where your innovative ideas can be celebrated. Your passion for technology and customer success sets you apart, and you're eager to showcase how our cutting-edge software can transform the grant management landscape for government agencies and enterprise-level nonprofit organizations. If you're driven, ambitious, and ready to push boundaries, we’d love to have you on our team! 

• Conduct engaging and informative product demonstrations tailored to the specific needs of prospective clients. 
• Showcase the features, benefits, and unique selling points of our software solutions. 
• Serve as the product and technical expert during remote and onsite product demonstrations to strategic prospects. 
• Articulate and demonstrate solutions, influence customer's technical requirements, and position our products as best-in-class market leaders. 
• Build and maintain strong relationships with potential clients by aligning our product capabilities with their unique business needs and challenges. 
• Collaborate and strategize with the sales team to understand the prospect’s needs, key pain points, and win themes prior to product demonstrations. 
• Answer business and technical questions for prospects while demonstrating the benefits of the platform. 
• Establish yourself as a thought leader and subject matter expert onthe latest product features, industry trends, and competitor offerings. 
• Provide insights and direct feedback to the Sales, Marketing, Product Development, and Product Marketing teams on industry changes and customer requirements to support and develop company strategy and roadmap. 
• Collaborate with the Sales, Marketing, and Product Development teams to ensure a seamless customer experience. 
• Serve as a liaison between Product and Sales to ensure effective and efficient transfer of requirements. 

• 5 years of proven experience in a pre-sales, sales engineering, or solutions consultant role in the software industry, preferably with B2B or B2G enterprise SaaS products with a specific industry or sector focus. 
• Strong technical aptitude with the ability to understand and explain complex software solutions, translating between technical and non-technical stakeholders. 
• Hands-on experience in software development and coding in various languages (C#, .NET, Java etc.). 
• Familiarity with software engineering tools, software development lifecycle (SDLC), and cloud technologies (AWS, Azure, GCP). 
• Excellent presentation, communication, and interpersonal skills. 
• Proficiency in developing customized pricing models and proposals. 
• Customer-focused mindset with a passion for delivering exceptional service. 
• Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment. 
• Ability to travel up to 20%. 

At Agate Software you'll be part of a team that is dedicated to making a difference through cutting-edge technology and unwavering dedication to our impactful work. If you're ready to make a significant contribution to communities in need and grow your career in an inspiring and challenging environment, apply today!

Diversity Commitment:

We believe our strength lies in the diversity of our team. As an equal opportunity employer, we are committed to fostering an inclusive environment where an expansive range of ideas, backgrounds, and perspectives are the foundation for innovation. We strive to attract, develop, and retain the brightest minds from all walks of life. All individuals who embrace innovation and intellectual curiosity are invited to bring their unique personal and professional experiences to the table to enrich our creativity, thought leadership, and discovery.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.