What are the responsibilities and job description for the Remote Customer Service/Sales Representative position at Agent Alliance Inc.?
Job Description
Job Description
Our representatives meet remotely with individuals who have signed up to receive supplemental benefit plans that help protect their families beyond what is covered through their employer.
Their role is to consult with the family, explain the options available, and help them select the best plan to fit their family's needs.
Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.
Job Requirements :
- Reach out to individuals that have requested more information on the benefits we offer
- Schedule Zoom meetings with these members
- Customize new benefit plans and adjust existing plans to fit the current needs of each client
- Establish and maintain relationships with existing and new clients
- Perform benefit reviews for existing clients as well as help with any necessary claims or adjustments
- Provide attentive customer service and any necessary administrative support in response to members' needs
- Respond to and resolve client questions and concerns regarding their benefits
- Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule
Benefits :
- Medical (BlueCross BlueShield)
- Dental, Vision and Hearing insurance
- Company stock options offered
- Comprehensive paid training program
- Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)
- Weekly pay and performance-based monthly bonuses
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3 hours ago