What are the responsibilities and job description for the Engineering Manager position at AgentSync, inc.?
Engineering Manager, Professional Services
AgentSync is a powerful, easy-to-use Compliance as a Service solution, directly integrating regulatory database sources of truth (i.e. NIPR, FINRA) with core business systems (i.e. Salesforce) so we can automate the critical business processes associated with these compliance requirements.
We’re a new-school solution tackling an age-old, ubiquitous problem with smart technology and automation in a market full of inefficient, high-cost solution options - spreadsheets, manual processes, legacy software, more headcount, outsourcing, etc.
This position may be based in our Denver, CO office or remotely from one of the following states : CA, DC, FL, GA, IL, IN, KS, MA, MD, MO, NC, NV, NY, OH, OR, TX, UT, VA, & WA.
As an Engineering Manager at AgentSync, you will be at the forefront of driving innovation and delivering impactful solutions within the dynamic Insurtech space. This role offers an exciting opportunity to lead a talented engineering team, helping shape the future of our professional services organization as our company continues to scale. You will play a key role in managing the development of custom project solutions from inception to delivery, ensuring seamless technical execution while exceeding customer expectations. With AgentSync’s rapid growth, this role will evolve, offering significant opportunities for career advancement, including expanding team leadership and working on increasingly complex, high-impact projects.
You’ll be responsible for overseeing the development of cutting-edge solutions that help solve some of the most challenging problems in the industry, leveraging advanced technologies and best practices. The ability to navigate complexities in software architecture, data management, and automation will be crucial as you guide your team through ambitious project milestones. By fostering a culture of collaboration, innovation, and continuous improvement, you’ll have a direct influence on both the customer‘s success and your team’s professional growth. This is more than a management role—it’s an opportunity to make a lasting impact on the company, and the customers we serve.
What you’ll do :
- Execution & Delivery
- Participate in the design phases of epics, from reviewing the epic to assigning squads.
- Manage user story refinement, solution design, and ensuring acceptance criteria are met.
- Oversee project scoping, sequencing, and scrum team management.
- Lead all scrum related ceremonies and Jira project administration.
- Stay informed on project risks and mitigate customer specific development exceptions.
- Drive metrics tracking for delivery quality, automation, and cross-pod collaboration.
- Assist with resource planning and capacity management to ensure productivity metrics and velocity expectations are met, collaborating with PS directors to address staffing needs and resolve any capacity issues.
- Actively participate in design sessions, understand customer usage, and stay up-to-date with new product features as well as Salesforce platform development and extension features.
- Align your team with the product vision, articulating ROI for specific customer enhancements, refactoring, and spikes.
- Contribute to solutions for the maintenance of customer specific enhancements and future system improvements.
- Oversee QA processes for team based development.
- Oversee release processing for team based development and CI / CD process pipeline where customers require it.
People Management :
Your experience :
At AgentSync, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
About us :
AgentSync builds modern insurance infrastructure that connects carriers, agencies, MGAs, and producers. With customer-centric design, seamless APIs, automation, and unparalleled service, AgentSync’s solutions provide data intelligence and streamlined onboarding and compliance management processes that reduce costs, increase efficiency, and get producers ready to sell in hours instead of weeks. Founded in 2018 by Niranjan “Niji” Sabharwal and Jenn Knight, and headquartered in Denver, Colorado, AgentSync has been recognized as one of Denver’s Best Places to Work, a Forbes Magazine Cloud 100 Rising Star, and as an Insurtech Insights Future 50 winner, and was ranked 65th in Forbes – America’s Best Startup Employers 2023.
In accordance with Colorado law, the following represents AgentSync’s reasonable estimate of the range of possible compensation for this role, if hired in Colorado.
Denver / Boulder Metro : $190k - $220k Annual Bonus
Additionally, this role is eligible to participate in AgentSync’s equity program.
100% Company Paid Healthcare Insurance (for you and dependents) :
Other Benefits :
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Salary : $190,000 - $220,000