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PROGRAM SPECIALIST- BENEFIT ACCESS AND INFORMATION ASSISTANCE

AgeOptions
Oak Park, IL Full Time
POSTED ON 1/16/2025 CLOSED ON 4/15/2025

What are the responsibilities and job description for the PROGRAM SPECIALIST- BENEFIT ACCESS AND INFORMATION ASSISTANCE position at AgeOptions?

Job Descriptions :

Are you committed to improving the quality of life and maintaining the dignity of older adults and those who care for them? Then, this position might be perfect for you!

AgeOptions is recognized nationally as a leader in developing and helping to deliver innovative community-based resources and options to older populations in transition and through our network of community agencies we serve approximately 200,000 people annually.

Our offices are conveniently located in downtown Oak Park, Illinois, near the Green Line L and Metra train station. We offer a casual work environment with competitive salaries and a strong benefit package. To learn more about what we do, please visit our website at : AgeOptions (http : / / www.ageoptions.org / )

Here's an overview of the role :

You will work directly with consumers and community partners to provide public benefits access and screening and enrollment assistance for older adults and people with disabilities. Participate in outreach events, community programs for older adults and people with disabilities.

What are the Specifics (or at least some of them) :

  • Work directly with clients to conduct benefit enrollment screenings and assist with applications. You will have direct involvement in programs like : Medicare Savings Programs, Supplemental Nutrition Assistance Program (SNAP), Benefits Access Applications (BAA) and Extra Help Program
  • Plan, organize and participate in outreach events such as community senior and health fairs to educate and provide assistance to attendees
  • Implement outreach plans and special projects related to benefit assistance
  • Track and report on outreach activities. Document and highlight client success stories
  • Work directly with clients who contact our Information and Assistance center
  • Utilize iCarol, client management system, to provide information and referrals

Required Experience :

Who we are looking for :

  • A committed professional having a Bachelors degree in Social Work, Psychology, Gerontology, Counselling or related field. A Master's Degree is a plus!
  • A collaborator with at least 1 year experience in public benefits, social service and working with older adults
  • An organized problem solver with knowledge and experience in senior benefits and resources including (but not limited to) Medicare, Medicaid, SNAP, LIHEAP, Medicare Savings Programs, Property tax programs and Extra Help Program
  • A strategic thinker with experience in learning complex programs
  • A communicator who has experience in developing and facilitating formal presentations
  • Spanish speaking a plus
  • AgeOptions is an Equal Opportunity Employer where diversity is celebrated and we are committed to creating an inclusive environment for all

    Keyword : Direct Service, Helping Older Adults,

    From : AgeOptions

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