Communications Coordinator

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100 year-old Farm Credit System - the leading provider of credit to American agriculture.

AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West.

We are in search of a Communications Coordinator to join our Marketing department in Spokane, Washington. This full-time position reports to the Director-Marketing Communications and will work collaboratively to develop and execute a social media and earned media strategy. This role serves as a writer and editor and collaborates on decisions regarding social media and earned media channels, approach and messaging.

The base salary range for this position is $51,404 - $79,676; bonus at target is 8% of salary

Job Requirements

• Collaborate with Marketing Team to develop social media content strategies, calendars and content to build AgWest brand and online presence, and support marketing and communications plans.
• Create and post engaging content on approved social media channels in coordination with business team stakeholders and business goals.
• Use available tools to monitor, listen and track online activity and mentions of AgWest; follow up and engage with or respond to AgWest social media comments, online reviews, mentions, etc. to ensure respectful and appropriate engagement. Elevate to senior leadership as appropriate.
• Collaborate with the Marketing Team to implement social media boosting and advertising campaigns.
• Collaborate with Marketing Team to develop a robust earned media strategy that promotes the AgWest brand, supports annual marketing plan priorities and aligns with business plan objectives.
  
• Serve as the primary media release distributor. Monitor media responses and coordinate company responses; maintain media contact lists, deploy communications, and monitor usage.
• Track performance and engagement of external communications including social media and news releases. Create and deliver a monthly report for senior leadership.
• Write and edit articles, website content, publications, news releases, web stories, customer and employee communications, announcements, industry reports, blogs, presentations, and staff biographies or profiles.
• Serve as back-up for internal communications channels including posting and editing other internal communications as needed.
• Monitor and evaluate social media and earned media communications trends and strategies/deliverables of competitors and other financial institutions and cooperatives; make recommendations as appropriate.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.
  

Minimum Requirements

• Bachelor's degree in English, Business Communications, Journalism, Public Relations, or related field or the equivalent combination of education, training, and experience.
• Generally requires one to three years' experience in social media, media relations, public communications or corporate communications.
• Demonstrated verbal and written communication skills with the ability to proficiently edit content in alignment with a combination of AP and AgWest writing guidelines.
• Ability to gain trust and confidence among key stakeholders.
• Ability to multi-task, prioritize, think strategically and work proactively in a fast-paced, high-volume, creative and deadline-oriented environment.
• Effective organization, time and project management skills.
• Understanding of AP Style and ability to implement internal writing guidelines and brand voice.
  

Preferred Requirements

• Proficient in use of Sprout Social or other social media management platforms, or the ability to learn.
• Basic website posting and design skills to be able to independently develop on-brand social media content.
• Microsoft Office Suite or related software with a working knowledge of SharePoint.
• Experience working in the finance or banking industry.

Benefits Offered by AgWest

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation*, 10 sick, 11 holidays and 3 volunteer
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

*Vacation accrual rate is based on the years of service achieved during the leave year, or, assigned by pay grade.

Details about insurance and retirement benefits are available at: https://www.farmcreditfoundations.com/fcfbenefits

Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by law.