JusticeTrax LIMS System Administrator Journeyman

 

Short Description: Provide technical support and troubleshooting for the JusticeTrax LIMS System and its associated hardware components. The selected candidate will manage desk requests and resolve system-related issues to ensure smooth laboratory operations. 

The LIMS Systems Administrator will work with the team to manage and optimize the JusticeTrax Laboratory Information Management System(JTLIMS) for the Client. This position will be a technical expert for the LIMS platform, overseeing system configuration, customization, and ongoing support and maintenance. 

·         The ideal candidate will possess extensive experience with JusticeTrax LIMS and demonstrate a comprehensive understanding of laboratory workflows and software development fundamentals. Key responsibilities include collaborating with laboratory staff, IT teams, vendors, and leadership to ensure the system aligns with organizational requirements while maintaining compliance with industry regulations and standards. 

·         This role bridges the gap between laboratory operations and information technology, requiring technical expertise and the ability to translate user needs into practical solutions. 

·         Qualifications & Expertise: Experience with administering JTLIMS 3.X 

·         Experience working in a Helpdesk supporting end-users in an enterprise environment 

·         Experience with troubleshooting software, network and hardware 

·         Experience supporting and maintaining both desktop and web applications 

·         Experience with label printers and handheld scanners 

·         Communication skills, both written and spoken, business-level English mandatory 

·         Strong documentation skills 

 

Skills Matrix: 

·         Bachelor’s degree in IT or related field or equivalent experience. 10 Years 

·         Experience administering JTLIMS 3.X or similar Laboratory Information Management Sys– including system configuration, management, and troubleshooting. 6 Years 

·         Help desk- experience installing and configuring desktop/laptop hardware and software in an enterprise environment. 6 Years 

·         Experience supporting Windows OS- management of drivers, peripherals, drive mapping, patches and upgrades. 6 Years 

·         Experience troubleshooting Local and Wide Area network connectivity- IP, Domain, Subnet, and Wifi. 6 Years 

·         Experience working in a Forensic or Health Laboratory, preferably in an Information Technology role. 2 Years