What are the responsibilities and job description for the Patient Benefits Counselor position at AIDS Healthcare Foundation?
WHO WE ARE
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!
Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?If so, AIDS Healthcare Foundation is the place for you!Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.AHF’s core values are:• Patient-Centered• Value Employees• Respect for Diversity• Nimble• Fight for What’s Right
Please review our Advocacy page for the latest news on how AHF is Fighting for What’s Right! Advocacy News.
Benefits at AHF
AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.
YOUR CONTRIBUTION TO OUR SUCCESS!
A Benefits Counselor contributes to AHF by being the first person seen by those visiting the Healthcare Center and greeting each patient in a courteous and helpful manner. The Benefits Counselor (BC) contributes significantly to AHF's mission by comforting and supporting patients. With the understanding of the Ryan White Program, the BC will work directly with the Healthcare Center team to enroll newly diagnosed patients, patients lost to care, and clients currently in care by completing an eligibility screening assessment. In this way, you will support the client’s ability to maintain better/improve their health status so they can work to achieve their healthcare goals, including viral load suppression and appointment adherence.
A Benefits Counselor enhances the reputation of AHF by performing their duties of scheduling appointments, screening patients for correct billing and financial information, and assisting with the needs of our clients; this position has the opportunity to give standout service that enhances the reputation of AHF. This position also encourages clients to seek medical treatment from an AHF Healthcare Center and recommend our services to others. As a BC, you will make all necessary efforts to ensure clients are appropriately screened for Ryan White Eligibility under all other pertinent third-party benefits programs. Attention to detail when pulling up patient charts and medical records will ensure a smooth flow of patients and allow our physicians to provide treatment efficiently.
You will be a passionate advocate for our top initiatives.
To be successful as a Benefits Counselor it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.
AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
The Benefits Counselor will work as a part of a close-knit team to add consistent value to the Healthcare Center, especially in high-stress environments that demand immediate attention, by being flexible and professional at all times.
AHF Commitment
We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.
