What are the responsibilities and job description for the Embassy Suites Amarillo Downtown - Complimentary AM Attendant position at Aimbridge Hospitality?
Join Our Team as a Complimentary AM Attendant!
About Us
The Complimentary AM Attendant (Breakfast Attendant) is in charge of making sure hotel guests have a great breakfast experience. This means being good at doing many things at once, paying attention to small details, and staying proactive in keeping the dining area clean, well-stocked, and organized. You'll also help with getting food and drinks ready, serving guests, and answering their questions while following the hotel's standards for quality and hospitality.
KEY SKILLS/RESPONSIBILITIES
- Guest Service & Hospitality: Provide a warm and friendly atmosphere, greet guests, and respond to inquiries about hotel services, breakfast offerings, and local area attractions.
- Food & Beverage Preparation: Prepare and serve breakfast items, specialty beverages (including coffee and tea drinks), and maintain high food safety and sanitation standards.
- Efficiency & Organization: Ensure all service areas are clean, well-stocked, and set up according to brand standards; promptly clear tables and refresh buffet stations.
- Problem Solving: Proactively address guest needs and quickly evaluate solutions in case of special requests or issues.
- Teamwork & Collaboration: Support other team members as needed, including assisting in dishwashing, replenishing food items, and keeping the kitchen and service areas tidy. Strong interpersonal and communication skills with the ability to engage with guests and colleagues professionally.
- Cash Handling & POS Transactions: Perform basic cashiering duties such as closing checks, processing payments, and maintaining transaction records as needed.
- Physical Stamina: Ability to stand for extended periods, lift and carry items (20-50 lbs.), and perform tasks that require bending, reaching, and moving throughout the shift. Ability to handle stressful situations calmly and professionally.
EDUCATION & EXPERIENCE
- High school diploma or equivalent preferred; prior experience in food & beverage or hospitality is a plus.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Suite stays beside the Amarillo Civic Center. Our two-room suites are in the heart of downtown Amarillo, adjacent to the Amarillo Civic Center. Cadillac Ranch and the Amarillo Botanical Gardens are within 15 minutes. Our hotel features an indoor pool, dry sauna, fitness center, and event space for up to 1,000 guests. Enjoy our free made-to-order breakfast and complimentary evening reception. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
Application deadline for Colorado positions:
