What are the responsibilities and job description for the Towneplace Suites Boston Logan Airport Chelsea - Complimentary AM Attendant position at Aimbridge Hospitality?
Join Our Team as a Complimentary AM Attendant!
About Us
The Complimentary AM Attendant (Breakfast Attendant) is in charge of making sure hotel guests have a great breakfast experience. This means being good at doing many things at once, paying attention to small details, and staying proactive in keeping the dining area clean, well-stocked, and organized. You'll also help with getting food and drinks ready, serving guests, and answering their questions while following the hotel's standards for quality and hospitality.
KEY SKILLS/RESPONSIBILITIES
- Guest Service & Hospitality: Provide a warm and friendly atmosphere, greet guests, and respond to inquiries about hotel services, breakfast offerings, and local area attractions.
- Food & Beverage Preparation: Prepare and serve breakfast items, specialty beverages (including coffee and tea drinks), and maintain high food safety and sanitation standards.
- Efficiency & Organization: Ensure all service areas are clean, well-stocked, and set up according to brand standards; promptly clear tables and refresh buffet stations.
- Problem Solving: Proactively address guest needs and quickly evaluate solutions in case of special requests or issues.
- Teamwork & Collaboration: Support other team members as needed, including assisting in dishwashing, replenishing food items, and keeping the kitchen and service areas tidy. Strong interpersonal and communication skills with the ability to engage with guests and colleagues professionally.
- Cash Handling & POS Transactions: Perform basic cashiering duties such as closing checks, processing payments, and maintaining transaction records as needed.
- Physical Stamina: Ability to stand for extended periods, lift and carry items (20-50 lbs.), and perform tasks that require bending, reaching, and moving throughout the shift. Ability to handle stressful situations calmly and professionally.
EDUCATION & EXPERIENCE
- High school diploma or equivalent preferred; prior experience in food & beverage or hospitality is a plus.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Make yourself at home at TownePlace Suites Boston Logan Airport/Chelsea. Our hotel in Chelsea MA offers everything you need for a productive extended stay, including free shuttle service to Logan Airport. Recharge in our pet friendly suites with large desks, plush Marriott bedding, and fully equipped kitchens. Start your day with your favorites from our free breakfast buffet and enjoy convenient dining at restaurants near our hotel like Rino's Place, New Saigon, and The Brown Jug. Get your workout in at our 24-hour fitness center and refreshing indoor pool. During your stay, enjoy easy access to top attractions like the Seaport District, Downtown Boston, and Freedom Trail with the subway station walking distance from our hotel. Our convenient location makes our hotel suites a great choice for your upcoming Chelsea group stay. No matter how long you're in town, make the most of it at TownePlace Suites Boston Logan Airport/Chelsea.
Application deadline for Colorado positions:
