What are the responsibilities and job description for the Service Technician position at Air Comm?
Air Comm is a well-established two-way radio and wireless communications service provider in the Salt Lake City, Utah area. We need a Technician to install, repair, align and maintain two-way radio communication, BDA/DAS, and camera/access control systems for our customers in the Salt Lake City area. The radio systems are primarily Motorola MOTOTRBO, but can be any make/model. This position lends itself to a detail oriented and hands on type person such as an IT specialist looking for a career change or former Military electronics/satcom/commo folks. The RF world is highly niche and Motorola Solutions owns a significant portion of the market.
We provide an excellent learning environment to get you to the world of digital RF. We can teach the right candidate all they would need to know. We look forward to all the experience you could contribute.
Minimum Requirements:
- Pride in your work
- Excellent aptitude for problem solving
- Excellent communication skills
- Team Player
- Handy - you must be able to install equipment in buildings, vehicles and sometimes heavy equipment or willing to learn.
- Reliable - you must be on time each day and at each customer visit
- Ability to lift 50lbs
- Ability to climb ladders
- Ability to pass background check, drug test, and driving record check
Possible Relevant Job Skills (NOTE: These skills are NOT required, this is a representative sampling of existing skill sets across many techs with diverse backgrounds):
- Install and provide technical support for VHF/UHF digital Motorola DMR conventional & trunked systems.
- Program subscriber code plugs for mobile and portable subscriber equipment for different DMR channel types (Conventional, Capacity Plus Multi Site/LCP, Capacity Plus, Connect Plus, and Capacity Max).
- Program MOTOTRBO Digital features, such as Digital Emergency, Phone Patch, Call Alert, Text, GPS and Data.
- Implement Dispatch consoles - such as AvTec or SmartPTT.
- Troubleshoot RF technologies that may be unrelated to two way radio such as WiFi, Point to Point microwave, LTE, cellular, or similar.
- Use a service monitor/spectrum analyser/VNA and other test equipment for RF related troubleshooting and tuning.
- Install and repair Distributed Antennas Systems/DAS and Bi Directional Amplifier/BDA systems.
- Tune duplexers, combiners, and filters.
- Install/deploy radios and communication equipment in vehicles, buildings, and heavy equipment.
- Install and deploy fixed and mobile cameras including indoor and outdoor units.
- Pull indoor and outdoor network and RF cabling.
- Terminate different types of network, RF, and electrical cabling.
- Deploy and troubleshoot the IP networking side of MOTOROLA radio systems using IP networks that include subnets, VLANS, gateways, and IP addresses.
- Install and repair fixed and mobile video surveillance camera systems.
- Install and repair access control systems.
- Troubleshoot basic DC electrical issues in fixed, mobile, and handheld equipment.
- Travel to remote locations to provide our customers with the above services.
Preferred Skillsets:
- Experience with Motorola MOTOTRBO infrastructure, Digital Conventional, IPSC and CPMS/LCP, Capacity Max, trunking, or a similar field.
- Experience with Motorola Solutions CPS, CPS 2.0 and/or Radio Management/RM.
- Experience in antenna design, duplexers, combining equipment and related test equipment (Spectrum Analyzers, Service Montoris, RF Tuning).
- Experience in diagnosing radio interference issues.
- Experience in battery backup systems, power amplifiers, phone patches and cross-band radio interoperability.
- Working knowledge of IP networking, subnets, VLANS, gateways, and IP addressing
- Possessing the following certifications or licenses: FCC General Radiotelephone Operator License/GROL, Amateur/Ham Radio License, BICSI, CET, CCNA, etc.
- Experience with analog or digital telephone systems.
- Experience with basic DC electricity and use of a Multimeter/DMM.
- Experience with using RF power meter to measure forward and reverse RF power on antenna and coax systems.
- Experience or willingness to climb towers up to 150ft.
- Experience working at heights.
- Experience working in mines (underground or above ground).
Benefits
Competitive pay based on relevant experience. Medical, dental, vision, and life insurance available, paid holidays, paid time off and a 401k match program.