What are the responsibilities and job description for the Parker Store Lead position at Air Hydro Power, LLC.?
Description
Air Hydro Power is growing and we are hiring for our new Muscle Shoals, AL ParkerStore! AHP is a total solutions provider with our retail stores offering a complete hose and fittings inventory.
Come see why we are a Nationally Certified "Great Place to Work"!
The responsibilities of a Store Lead with AHP include but are not limited to the following:
- Directs and coordinates customer service activities and daily operations within the branch.
- Operates the retail counter and makes hoses for customers while they wait. Maintains rapport with customers and works to give the best possible customer service.
- Receives requests for product selection, price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers (via phone, fax, and email).
- Uses corporate ERP system to retrieve customer information, stock status information, purchase order status, and make changes to customer purchase orders.
- Main liaison between customer and branch, along with branch personnel and outside sales force.
- Help maintain corporate goals for corporate sales, branch sales, profitability, cost containment, branch budgets, and branch inventory levels. Evaluate and measure key productivity indicators for customer service.
- Prepare and maintain maintenance schedules for branch equipment and utilities.
- Determines staff hours; handles vacation requests, proper daily staffing, and workload distribution.
- Investigate and address customer complaints for full resolution.
- Performs shipping/receiving duties as needed.
Requirements
Bachelor's, Associate's, or a Technical Degree is preferred, and one to two years of related experience and/or training. Mechanically inclined and supervisory experience is strongly preferred.
Why work for Air Hydro Power? Our Benefits!
- #1 CULTURE!!!
- Medical, Dental, and Vision benefits that begin on your 1st day of work!
- Employee Stock Ownership Plan (ESOP)
- Company Paid Life, Dependent Life, Short & Long Term Disability Insurance
- 10 Paid Holidays per year
- Vacation AND Personal Time
- 401K
- Employer HSA Contribution
- Company Paid Bereavement Time
- On-site gym
Are you an underappreciated, hard worker? Come see why AHP was voted a Nationally Certified "Great Place to Work"! Join the AHP Family and apply now! EOE