What are the responsibilities and job description for the Clinical Secretary The Heart Center position at Akron Children's?
Full Time (40 hours per week)
M-F 8:00am to 4:30pm
Onsite for The Heart Center
Summary
Performs secretarial duties for the clinical area/department.
Responsibilities
Technical Expertise
FTE: 1.000000
Status: Onsite
M-F 8:00am to 4:30pm
Onsite for The Heart Center
Summary
Performs secretarial duties for the clinical area/department.
Responsibilities
- Schedules and receives patients/families for all department services (appointments, testing, procedures, etc.)
- Answers and routes telephone calls from within or outside of the organization.
- Types reports, letters and dictation, Xeroxing, faxing, and data entry into various applications.
- Coordinates office procedures and efficient operations of department.
- Communicates effectively via personal contact, phone and in writing with patients/families, hospital staff, community professionals, insurance companies, etc.
- Accurately uses all Microsoft applications necessary for reports, letters, forms, etc.
- May assist with timekeeping and tracking of staff requirements (annual education, performance evaluations, onboarding checklists, orientation, etc. )
- Maintains office supplies.
- Assists with project work.
- Participates in cross coverage efforts with other secretaries/departments as directed.
- Other duties as assigned.
Technical Expertise
- Requires proficient secretarial skills.
- Strong communication (verbal and written), interpersonal and organizational skills required.
- Must have telephone skills.
- Experience with Microsoft applications preferred.
- Ability to work under stressful conditions in an appropriate manner and independently with minimal supervision and maintain confidential information.
- Education: High School diploma or equivalent required.
- Experience: Minimum of one (1) years' experience in secretarial duties (answers and routes phone calls, typing, data entry, etc.) required.
- Medical field and/or clinical setting with clinical/medical terminology experience preferred.
FTE: 1.000000
Status: Onsite