Mid-Level Business Analyst

Overview:

Akumen is seeking a dynamic and self-motivated Mid-Level Business Analyst to support a high-visibility Federal client. This role involves conducting detailed requirements analysis, documenting business processes, and supporting technical deployments through communications and ITSM processes. To succeed in this role, you will need to possess strong analytical skills, a collaborative mindset, familiarity with Agile Scrum and willingness and ability to participate in scrum teams, as well as an ability to communicate complex concepts to both technical and non-technical stakeholders.

Required: Must have a current active DOD/DSS SECRET security clearance or higher.

Required: All applicants must reside in DC/MD/VA. This position is 100% on-site in either Springfield, VA, or downtown Washington, DC. This is not a remote position, although some remote telework is allowed at times.

The ideal candidate will demonstrate:

• Strong analytical and problem-solving abilities.
• Solid understanding of business operations and strategic alignment.
• Proficiency in gathering, analyzing, and documenting business and technical requirements.
• Experience modeling business processes and workflows.
• Effective stakeholder engagement and relationship-building skills.
• Clear, concise communication across technical and non-technical audiences.
• Familiarity with tools such as SQL, Power BI, and basic system integration concepts.
• Comfort working in Agile, Scrum, or Waterfall environments.
• Awareness of change management principles and their impact on people and systems.
• A proactive, curious mindset with a drive for continuous improvement.
• Experience navigating complex regulatory, operational, and compliance landscapes in federal settings.
  
  

Responsibilities:

• Define project scope and objectives based on user needs and business systems knowledge.
• Elicit and analyze business requirements using interviews, workshops, and other techniques.
• Facilitate requirement negotiations among stakeholders and product owners.
• Help stakeholders envision process changes resulting from solution implementation.
• Develop clear, complete user stories and requirements documentation.
• Maintain and update system requirements, specifications and related artifacts.
• Provide guidance to junior Business Analysts as needed.
• Collaborate with technical teams to define feasible solutions to business challenges.
• Operate effectively within Agile, Scrum, or Waterfall development methodologies.
  
  

Minimum Required Qualifications:

• Bachelor's degree in a related Information Technology field.
• 3–5 years of experience gathering and developing requirements for IT applications and supporting IT deployments and projects.
• Experience with cloud-native environments (e.g., AWS, Azure, ServiceNow) and integration technologies.
• Excellent writing and communication skills.
• Experience writing technical documentation.
• Demonstrated initiative and ability to manage workload independently.
• Proven ability to multitask and meet deadlines across multiple projects.
• Proactive in identifying and implementing process improvements.
• Collaborative team player within Agile development environments.
• Prior experience working with Government clients.
  
  

Preferred Qualifications:

• Business Analysis certifications (e.g., CCBA, PMI-PBA, CBAP, IIBA-AAC, CPRE, CBPP, AgileBA).
• Experience with enterprise systems (e.g., ERP, CRM, or custom platforms).
• Knowledge of UX/UI principles and user-centered design.
• Experience facilitating stakeholder workshops and interviews.
• Familiarity with Agile Scrum, and scaled Agile frameworks (e.g., SAFe, Kanban) a bonus.
• Exposure to business process reengineering or Lean Six Sigma.
• Experience with ServiceNow platform ITSM components.
• Proficiency with Agile tools at scale (e.g., Jira Align, Azure DevOps, Rally).
  
  

Clearance Requirement:

• Must possess U.S. Citizenship and an Active Secret clearance or higher verifiable in DISS
  
  

Akumen, Inc. is an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law (federal, state or local). We value a respectful, inclusive workplace where everyone has the opportunity to succeed. Akumen, Inc. maintains a drug-free workplace, consistent with applicable local, state, and federal laws.