What are the responsibilities and job description for the FOH Team Member position at Al Forno Pizzeria?
Job Overview
As a Front of House Team Member, you will be the welcoming face of our establishment, responsible for providing exceptional customer service and ensuring a positive dining experience. You will work closely with both customers and kitchen staff to maintain a smooth operation in our café environment. Your role is essential in creating a friendly atmosphere while efficiently managing tasks to support the overall success of our team.
Duties
- Greet and assist customers with their orders in a friendly and professional manner.
- Operate the Aloha POS system to process transactions accurately and efficiently.
- Maintain cleanliness and organization of the front of house area, including bussing tables and restocking supplies as needed.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Handle customer inquiries and resolve any issues that may arise during their visit.
- Demonstrate effective time management skills to prioritize tasks during busy periods.
- Support team members in various roles, including assisting in the kitchen when necessary.
Qualifications
- Previous experience in customer service, preferably in a café or restaurant setting.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Strong time management skills with the ability to multitask effectively in a fast-paced environment.
- Basic knowledge of retail math for handling transactions accurately.
- Excellent communication skills and a positive attitude towards teamwork.
- Experience in bussing or kitchen roles is advantageous but not required.
Join our team as a Front of House Team Member and contribute to creating memorable experiences for our customers while working in a dynamic environment!
Job Types: Full-time, Part-time
Pay: $14.00 - $21.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Ability to Commute:
- Jupiter, FL 33477 (Required)
Ability to Relocate:
- Jupiter, FL 33477: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $21