What are the responsibilities and job description for the Web Services Specialist - Library position at Alachua County?
Associate's degree in Computer information Technology, Networking, Computer science or related field and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework may substitute at an equivalent rate for the required experience. Successful completion of a criminal history background investigation is required prior to employment. Evening and weekend work hours may be required.
This is independent, technical, and professional work in the development, support, and on-going maintenance of the Alachua County Library District webs sites and online public services.
An employee assigned to this classification is responsible for providing front-line support for the Library District web sites and online services and performs a variety of tasks relating to front line support, troubleshooting, development, testing, implementation, and maintenance of library websites, platforms, and online services with consideration of usability and accessibility best practices in accordance with Americans with Disabilities Act (ADA) and Section 508. This includes studying and evaluating alternatives, recommending procurement, and implementation of the most efficient modules, and presenting training materials and sessions to staff and the public.
Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained.
Exudes a positive customer service focus.
Maintains and supports all Library District websites and outsourced vendor software and web application development.
Assists in the design, development, maintenance, and upgrading of library websites using the latest web language standards such as HTML and CSS, and documents the development of web pages according to Library District specifications; works with Marketing Department to develop optimal graphics and images for Library District websites.
Modifies user interface and existing programs in response to user needs.
Assists in the evaluation, testing, and troubleshooting of interfaces to produce desired outcome and makes recommendations for improving operational efficiency and productivity.
Consults with staff to evaluate input, processing requirements, and desired output making recommendations on effective use of software modules.
Evaluates existing web applications and new innovations in application modules. Recommends additions and/or changes to the existing systems.
Provides training and technical support to the public and staff at all levels of the organization on Web development and usage.
Assists staff and users in troubleshooting problems with Windows, MacIntosh, Apple (iOS), and Android operating systems, including eReader devices such as Kindles and Nooks.
Conducts capacity planning to properly maintain and monitor disc space utilization and sufficient memory configuration.
Assists with SQL reporting.
Works as liaison with software vendors to debug, monitor and resolve operating conflicts or problems.
Assists staff with problem identification, problem solving and trouble-shooting as required.
Assists the manager with developing long and short-range goals and objectives.
Creates and edits web content.
Performs related work duties as required.
NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Knowledge, Skills, and Abilities
Considerable knowledge of HTML, CSS, SQL, Content Management Systems such as Drupal, and graphics software programs.
Considerable knowledge of the latest Web standards for accessibility, including W3C and Section 508, and familiarity with online accessibility best practices in the online use of Word, Excel, and PDF documents.
Knowledge of principles, practices, and techniques used in developing and maintaining websites
Ability to understand and follow complex oral written instructions with attention to detail.
Ability to communicate effectively both verbally and in writing.
Ability to effectively prioritize and organize work.
Ability to train and motivate staff in the use of websites and online services.
Ability to establish and maintain effective work relationships with Library District employees and employees of other agencies/companies, and the general public.
Ability to understand how and why Library policies and procedures were developed.
Ability to ensure patron compliance of all policies and procedures through effective communication and enforcement.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds while setting up new personal computer systems and/or network servers. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors.
While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and use hands to finger, handle or feel.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Salary : $42,890
Library Specialist
Alachua County, FL -
Gainesville, FL
Volunteer - Library Services Only
Citrus County Board of County Commissioners -
Citrus County, FL
