Barista

General Functions:

Reporting to the Indigenous Café and Catering Manager, the Barista/Lead Barista provides exceptional customer service and delicious food for our guests.

Duties and Responsibilities:

· Demonstrate behavior and work ethic centered on ANHC values.

· Provide professional, high level customer service to all ANHC staff, guests, vendors, and key stakeholders.

· Display an eagerness to enhance knowledge and willingness to put forth effort to develop skills.

· Assist Café Manager with day-to-day operations, administrative duties, and special projects.

· Act as a team player and provides support when and where needed.

· Attend meetings and trainings as appropriate to acquire knowledge and skills relevant to the barista/lead barista role.

· Identify and make recommendations for quality improvements and process efficiencies.

· Maintains the highest standards of food quality.

· Provides exceptional guest experience at all times.

· Follows all company systems, policies, and procedures.

· Gives guests priority and attention at all times.

· Takes direction and guidance from the café supervisor.

· Keep a clean and sanitary workstation at all times.

· Keep equipment clean and sanitary.

· Follows food safety guidelines and reports any violations to management immediately.

· Assists with the storage, stocking, rotation, and maintenance of all products.

· Runs errands and works special events when needed.

· Ability

· Perform all other duties as assigned.

Job Specifications:

· Possess excellent oral and written communication skills, customer service skills, a strong work ethic, and a positive attitude.

· Excellent organizational skills and ability to think strategically, problem-solve, and exercise good judgment.

· Demonstrated ability to effectively present information and respond to questions from ANHC staff and guests.

· Display great interpersonal skills and ability to work effectively and cooperatively with all management and staff of ANHC as well as outside vendors.

· Ability to exhibit a professional manner in dealing with others.

· Ability to work independently as well as on a team and with minimal supervision.

· Ability to work well under pressure and prioritize workload.

· Ability to keep a calm, mature, professional demeanor when needed.

· Proactive approach to problem-solving.

· Adaptability and the ability to creatively troubleshoot difficult situations.

ANHC Core Competencies: Commitment to Excellence, Values, Communication, Cultural Competence.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Weather:

· Indoors: Primarily in an environmentally controlled café space.

· Outdoors: Determined by Alaska’s weather, when visiting programs and partners, in accordance with Municipalities rules and regulations, and ANHC’s COVID 19 mandates.

Noise level:

· Moderate

Physical requirements:

· Employee is required to lift and/or move up to 50 lbs.

· Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.

Minimum Qualifications:

Barista:

· Must be sixteen (16) years of age or older.

· 3-6 months relevant experience in customer service, food/coffee service, or a related field.

· Current, valid Food Handler Card (or ability to obtain within 30 days of employment)

· Continued employment is contingent upon completion of a satisfactory state and federal fingerprint criminal background checks.

Lead Barista:

· 6 months relevant experience in customer service, food/coffee service, or a related field.

· Additional courses or training in customer service, food/coffee service.

· Supervisory experience a plus.

Job Types: Full-time, Part-time, Temporary

Pay: $12.00 - $13.00 per hour

Restaurant type:

• Coffee shop

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Ability to commute/relocate:

• Anchorage, AK 99508: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $12 - $13