Maintenance Operations Manager

UNDERSTANDING

The person in this position understands that safety and quality are first and second priorities of the operation. They work well with people and create an atmosphere of appreciation and learning that helps to motivate the team. This person creates strong relationships with support teams and works with them to troubleshoot and overcome issues in the operation. They are generally calm and work to gather the information available before making important decisions or instructing team members on corrective actions. They are trusted by their team and viewed as a leader who can be openly communicated to for understanding, honest, and forward-looking feedback. They guide their teams using the Core Values of ACG. They require creativity from themselves and their team. They drive a “nothing is impossible” attitude and view issues as direct challenges to better themselves and their team.

With a strong understanding of operational goals, this leader reaches into all operational practices to drive out inefficiencies and build consistency in operations. This leader uses corporate goals as a guide to look for improvements throughout operations. They build the strongest of relationships with operational and supporting departments by being upfront and collaborative with leaders from other departments. They are clear about operational gaps and help provide guidance and resources to eliminate inefficiencies.

This person is a transformation leader. They look at systems and processes as starting points with opportunities to provide additional automation, simplification, and standardization within all systems. They use technology, training, and lean practices as tools to reach efficiency goals. They see data as their primary source of truth and are proactive looking for trends to identify issues. The decisions they make are bound in fact gathered from reliable sources. They understand perfection is impossible, while never faltering from their goal of achieving it.

This position is responsible for the Maintenance Operations Department including safety, quality, resource management, reporting, and overall performance of the department operation. Responsible areas include all production operational areas, production support systems, and warehouse operational areas.

CORE VALUES

Our 5 Core Values are more than just words, they’re a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run.

• Own It
• Hustle and Refuse to Settle
• Love People
• Act for the Greater Good
• Find a way

WORKING RELATIONSHIP

• Reports to the Director of Operations.
• Communicates regularly and has a strong relationship with team members in multiple departments.
• Communicates and meets periodically with other departmental leaders.

RESPONSIBILITIES

• Performs Maintenance Planning – analyze situations, determines objectives, prepares action plans, prepares budgets, examines alternatives, prepares reports
• Organizes, directs and coordinates all aspects of maintenance activities to include delegation, assign work, establish work plans, hold staff accountable and measures effectiveness
• Determines staffing requirements, trains associates, and administer discipline
• Motivates associates, establishes rewards, establish standards and leads by example
• Controls through metrics (KPI’s), directs activities, prepares corrective actions, controls labor expenditure
• Develops solutions to problems and implements corrective action plans to reverse negative trends
• Decision making authority for expenses with budget oversight
• Proposes capital improvements
• Communicates with the Operations department to coordinate maintenance and repair work in process areas.
• Ensure that all equipment is functioning efficiently to the highest possible standards.
• Communicates directly with QC to ensure effective participation by maintenance technicians in the implementation of QC policies and procedures.
• Assists in the hiring of maintenance personnel.
• Maintain a clean and safe work environment with consideration of all those who may be working in the same area.
• Tracks, analyzes, and improves key maintenance parameters such as asset utilization, maintenance cost, PM compliance, schedule compliance, etc.
• Directs, maintains, and enforces the safety program for the maintenance department and reviews safety records to uphold standards of maximum safety for all maintenance technicians.
• Coordinates activities with the Plant Operations Departments.
• Assist with Capital improvement projects as needed.
• Enter maintenance data in CMMS program and ensure that the system is updated and accurate.
• Perform any required fabrication duties as needed.
• Monitor all supplies within the maintenance shop and maintain proper inventory control.
• Coordinate continual updating of the PM program to the equipment’s specific needs.
• Identify problems and implement solutions.
• Ensure that your work environment is safe.
• Initiates, implements, and manages the plant maintenance program based on best practices
• Coordinates fabrication and modification of new and existing equipment.
• Responsible for 24 hr. emergency maintenance service as needed.
• Assist with planning/implementing of plant improvements and expansions.
• Conducts employee performance reviews to determine competency, knowledge, and contribution of the maintenance technicians.
• Maintains and updates operating/training manuals for the maintenance department.
• Assist in monitoring all work being performed by outside contractors.
• Complete employee payroll time sheets.
• Comply with all company Quality, HACCP, GMP and Food Safety Standards
• Required to be a member of the HACCP and Safety Committee to ensure the safety and quality of all products manufactured by ACG
• Other duties as assigned

REQUIREMENTS

• Must be able to stand for the duration of a 12-hour shift with applicable breaks
• Excellent interpersonal skills – team player
• Hard worker who is a self-starter and proactive
• Knowledge of manufacturing processes and machinery
• Knowledge of CMMS systems and Microsoft Office software preferred
• Managing groups of salaried and hourly employees in a manufacturing environment
• Minimum of 2 years of supervisory experience
• Minimum of 4 years of maintenance experience in a manufacturing environment
• Great verbal, written, and presentation communication skills
• Must be able to speak, read and write in English.

EDUCATION

• Bachelor’s degree or equivalent experience preferred
• High School Diploma or equivalent is required