What are the responsibilities and job description for the Museum Supervisor position at Alcatraz East Crime Museum?
Overview
The museum’s unique galleries burrow deep into the studies of criminal intent, criminal profiles, the penal system, victims, crime prevention, forensic science, law enforcement and the Judiciary Branch of government. The museum is 25,000 square feet spread over 2 floors and includes over 100 exhibits and interactives.
We are seeking an energetic and dedicated Supervisor to lead and inspire our team while ensuring the smooth operation of our programs and services. This role offers a dynamic environment where you will oversee daily activities, coordinate with various departments, and foster a positive, productive atmosphere. The ideal candidate will demonstrate strong leadership skills, excellent communication abilities, and a passion for community engagement. This paid position provides an exciting opportunity to make a meaningful impact while developing your professional expertise.
Duties
- Supervise daily operations, ensuring programs run efficiently and effectively
- Lead, motivate, and support team members to achieve organizational goals
- Excellent verbal and written communication skills and customer service skills
- Ability to multitask, work independently, and make reasonable and ethical decisions quickly
- Ability to anticipate guest needs
- Basic mathematical skills, as needed to make change
- Ability to work any shift including nights, weekends, holidays, and weather conditions
- High school diploma or equivalent required
- At least one year of supervisory experience preferred
- Previous themed entertainment and hospitality experience is preferred
- Ability to stand, stoop, climb, bend, and walk throughout the work area for prolonged periods
- Aid the marketing team in special events and marketing efforts.
- Ability to lift and/or move up to 100 pounds
- Prior experience in customer service roles that require active listening and problem-solving skills
- Organizational skills necessary for managing multiple projects simultaneously while maintaining attention to detail
Types: Full-time, Part-time, Seasonal
Alcatraz East is an Equal Opportunity Employer. Candidates are subject to background checks. Regular attendance is required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
Join us in leading impactful programs that serve our community! This role offers a chance to develop your leadership capabilities while making a positive difference. We value motivated individuals eager to grow professionally in a vibrant environment dedicated to community enrichment.
Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today.
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you available to work a variety of shifts including evenings, weekends, and holidays?
Experience:
- Supervisor: 1 year (Required)
Ability to Commute:
- Pigeon Forge, TN 37863 (Required)
Work Location: In person
Salary : $17