What are the responsibilities and job description for the Medical office scheduler position at ALCOVY NEUROLOGY, PC?
Benefits : 401(k)
401(k)
Dental insurance
Health insurance
Paid time off
Benefits / Perks
- Health / Vision / Dental / Life insurance
- 401K
Job Summary
We are seeking Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information.
This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services.
The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
- Coordinates and facilitates the scheduling of both new and returning patients by obtaining all necessary information to ensure timely patient scheduling and billing.
- Maintains provider schedules to make the most efficient and effective use of their time.
- Maintains positive patient relations and represents the practice in a professional, friendly and patient-focused manner.
Responsibilities
- Schedules new and return patients
- Coordinates with referring physician office to obtain all necessary billing and patient demographic information as well as pertinent medical records.
- Contacts patients to confirm demographic and insurance benefit information.
- Schedules patient appointments in accordance with scheduling guidelines and policies to ensure an equitable and effective patient distribution
- Obtains insurance authorizations as required.
- Provides necessary documentation to patients for upcoming appointment.
- Sends referral update correspondence
- Maintains medical records in compliance with state and federal regulations.
- Monitors and addresses voicemail in a timely manner.
- Accepts incoming telephone calls in a professional, friendly and patient-focused manner
- Treats patients with respect and responds to their needs in a prompt, friendly and courteous manner.
- Follows all HIPAA standards and procedures as set forth in the HIPAA Compliance Manual.
- The company reserves the right to add or change duties at any time.
Qualifications
- Education : High school diploma or equivalent
- Experience : At least one year of job-related experience
- Must speak Spanish
Last updated : 2024-05-29
Salary : $15 - $18