What are the responsibilities and job description for the Alarm Installation Technician position at Alert 360?
ESSENTIAL DUTIES & RESPONSIBILITIES
- Installs and troubleshoots low voltage panels, wiring, and associated devices.
- Provides reliable and high-quality customer support.
- Maintain company vehicle in a clean and organized manner and maintains the necessary truck stock/inventory.
- Adjust units based on room structures and manufacturer's recommendations
- Utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
- Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets; then position cables, wires, and strappings when needed.
- Drill holes for wiring in wall studs, joists, ceilings, and floors by safely operating hand and power tools.
- Maintains documentation of service and hours worked.
- Leveraging company software, completes and submits all required task-related activities, productivity, and documentation in a timely manner.
- Inspect installation sites and study work orders, building plans, and installation manuals to determine materials requirements and installation procedures.
- Install, maintain, or repair security systems, alarm devices, and related equipment following blueprints of electrical layouts and building plans.
- Comply with industry-standard and company-specific safety guidelines.
- Provides customer instruction on system operation and functionality.
- Performs system testing, troubleshooting, and signal verification.
- Maintain and use PPE in the prescribed manner.
JOB QUALIFICATIONS
- Minimum of High School Diploma or equivalent and Vocational Training.
- Must have at least 4 or more years of experience.
- Must have knowledge of intrusion systems.
- Knowledge of a wide range of alarm panels.
- Knowledge of fire systems, CCTV, and intercom access control systems, a plus.
- Must have a strong understanding of local/national codes.
- Ability to diagnose basic problems and read/understand basic blueprints.
- Good written and verbal communication skills.
- Ability to determine and implement resolution to complex field situations.
- Valid driver's license and good driving record.
REQUIRED SKILLS
- Self-motivated and able to work independently taking initiative in identifying and resolving problems.
- Excellent interpersonal skills.
- Exceptional written and verbal communication skills.
- Proven team-building skills, shares knowledge, and is easily coachable.
- Aptitude for problem-solving; ability to determine solutions for customers.
- Strong analytical and negotiation skills.
- Knowledge of SalesForce.com is a plus or willingness and ability to learn.
PHYSICAL REQUIREMENTS
- While performing the duties of this job, the employee is regularly required to: Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk & hear.
- Use vision abilities including close, distance, peripheral, depth, and color.
- Sometimes work in difficult positions/circumstances with ladders, scaffolding, high lift equipment, ducts, crawl spaces, attics, above ceilings, etc.
- Lift, move, and hold up to approximately 50 lbs.
- Must be able to drive a motor vehicle (day and evenings) for extended time periods.
INDEM1
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
Ability to commute/relocate:
- Lenexa, KS 66215: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Previous install/service experience with alarm systems is required, what panels are you most skilled in?
Experience:
- Alarm System: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $19 - $25
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