What are the responsibilities and job description for the Social Worker II - Intake Adult Protective Services position at Alexander County, NC?
An employee in this class is the portal of entry for APS reports, either in-person or via telephone. This employee handles highly sensitive and confidential information. Work involves providing information and referral services to caretakers/adults and community partners in an effort to prevent maltreatment. The employee must demonstrate a high level of knowledge and good judgment in carrying out the duties of this position. Employee works under the direct supervision of the Adult Services Social Work Supervisor III.
- Accepts and documents all Adult Protective Services Abuse/Neglect/Exploitation reports made to the agency.
- Listens intently to understand the reporter's concerns and gather pertinent information.
- Gathers case history for the Social Worker when available.
- Acts as a consultant during the screening process for referrals that do not meet the definition of abuse, neglect, or exploitation.
- Communicates with reporters regarding the agency's decision on their submitted reports.
- Responsible for time-sensitive notifications to the District Attorney and law enforcement.
- Contacts the Division of Health Services Regulations regarding reports against licensed facilities.
- Assists Social Workers in the APS unit with case management duties and related activities.
- Serves as the data entry for adult services computer forms.
- Completes day sheets accurately and timely.
- Provides community outreach/training on mandatory reporting of adult abuse/neglect/exploitation.
- Provides outreach services to screened out reports needing community resources.
- Attends ongoing training to assist with job duties.
- Performs other duties as assigned.
- Knowledge of social work principles, techniques, and practices must be demonstrated and applied to specific casework and community problems.
- Considerable knowledge of behavioral and socioeconomic problems is required.
- Must engage governmental/civic/private organizations, know community resources, and understand laws, regulations, and policies which govern social work programs.
- Ability to express ideas clearly and concisely, and to plan and execute work effectively.
- Must have typing/word-processing/computer skills and must effectively use equipment to complete job assignments.
- In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations is expected. Employee is required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during, and after the emergency. Employee is required to participate in relevant exercises and regular preparedness training.
- Bachelor's degree in social work from an appropriately accredited institution; or
- Bachelor's degree in a human services field from an appropriately accredited institution and one year of directly related experience; or
- Bachelor's degree from an appropriately accredited institution and two years directly related experience; or
- Equivalent combination of education and experience.
- Possess a valid NC Driver's License.
Salary : $46,812 - $66,144
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