What are the responsibilities and job description for the Area Manager position at Alexandria Moulding?
Essential Duties and Responsibilities
- Visit selected stores on a daily basis, meet with Service Reps to improve their performance and efficiency and relations in their stores. Discuss issues/problems listed in emails. Meet with store managers and district managers to discuss space allocations and new products, and open issues.
- Communicate daily with retail stores on service, ordering, product, re/sets (refreshing product, location moves, adding new SKUs) inactive/active SKUs, safety issues, etc.
- Communicate with Service reps daily regarding problems/concerns with their stores such as service, scheduling, ordering, inactive/active SKUs, report completion. Discuss areas of improvement, store changes, new products.
- Meet and discuss ongoing and upcoming re/sets. Periodically, assist on re/sets for new stores and existing stores.
- Place advertisements for openings, interview and hire full time and part time new employees, train new employees in job duties, complete new hire paperwork process with employees.
- Manage performance of all assigned Service Representatives, to include communicating goals and objectives, giving performance feedback, counseling, progressive discipline, and termination if necessary.
- Send and respond to emails and telephone, set up work schedules, respond to employee questions, set up and conduct monthly meetings.
- Fill in for service reps that are on vacation or otherwise absent.
- Maintain good working relationship between retail store and Alexandria/NSS.
- Review open order report every morning and report back discrepancies
- Review management reports to manage service rep planned, scheduled, and reported working hours.
- Review and Approve Payroll on a weekly basis.
- Update and approve the master service schedule.
- Review Daily Emails –
- Perform weekly team Conference calls
- Accountable for all human resources and payroll paperwork for assigned department, submitted to HR/Payroll in a timely manner.
- Must conform to the retail store dress code.
Required/Recommended Education
- High school diploma, GED or equivalent work experience required. Some college preferred.
Required/Recommended Knowledge, Skills and Abilities
- Above average verbal and written communication skills.
- Supervisory and management skills.
- Good spreadsheet and other PC skills.
- Inventory control knowledge.
- Problem solving and negotiation skills.
- Use of telephone and tablet.
- Must have a valid driver’s license and a good driving record
Working Conditions
This position requires extensive driving, walking, standing, lifting (up to 50 lbs.), and climbing (for inventory purposes).
Area Sales Manager
Enhabit Home Health & Hospice -
Andover, MA
