What are the responsibilities and job description for the Customer Administrator position at Alfred Williams & Company?
Job Details
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Description
Energetic and positive self-starter needed for responsible administration of fast-paced sales office. The Customer Administrator is responsible for managing customer business throughout the life cycle of the order: order specification, pricing, order placement and invoicing. The position will work with their sales team to develop and maintain valued relationships with customer accounts.
- Accuracy needed to determine correct contracts, pricing of quotes, pricing of orders, order acknowledgements, vendor purchase orders, reconcile payment for vendor invoices, and client invoicing.
- Responsible for compliance of negotiated local and national contracts from quotation through customer invoicing.
- Maintain accurate and orderly records of all order and project files.
- Take a proactive lead when problems arise to find alternative solutions and ensure customer satisfaction.
- At times, additional duties may include front desk coverage, assist with walk-in clients, and assist with overflow from other markets.
Qualifications & About Us
Qualifications/ Skills:
- Associates (preferred) or related field/equivalent experience.
- Experience as a customer service professional or a direct customer contact, preferred.
- Knowledgeable of accounting principles and processes.
- Demonstrated experience working with integrated computerized systems in the Microsoft Windows environment, and ability to quickly adapt to new software technology.
- Ability to positively adapt to changing environments.
- Excellent verbal and written communication skills.
- Demonstrate and maintain high dependability.
- Exceptional time management skills.
- Demonstrated ability to manage multiple priorities to meet deadlines.
We are proud to be an EEO/AAP employer M/F/D/V. We maintain a drug-free workplace.
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