Assistant General Manager

The WOW Factor is What Sets Us Apart from the Others!

Carmine’s Iconic Family Style Italian restaurant has been serving up classic dishes for over 30 years!  Our locations span from NYC & DC to Vegas, Atlantic City and the Bahamas. Our founder crafted Carmine’s with a singular vision: bringing his guests the “wow-factor” and making any meal feel like an Italian American wedding feast. At Carmine’s, our goal is to build a team of hospitality professionals who enjoy creating exceptional guest experiences in a team-oriented environment. Don’t miss this opportunity to join an amazing company where hard work is rewarded and opportunities for growth abound. 

The successful Assistant General Manager will be results driven and must have an outgoing personality who commands a welcoming presence throughout the entire restaurant. As the AGM, you will oversee the Front of the House Managers in collaboration with the General Manager and are focused on the development of the entire team. This role is focused on ensuring memorable guest experiences, protecting the legendary Carmine’s Italian concept and making sure our Steps of Service are executed seamlessly. Responsible for managing all aspects of the restaurant, including sales and revenue, excellent service, profitability, banquet sales, marketing, community relations, managing staff and restaurant operations that are also compliant with local, state and federal law. Join our Carmine’s family with a company you can be proud to work for!           

Your Role with Us:

• Leading the team of managers and all hourly departments to create the best possible guest experience and exceed our goals.
• Setting the standards for hospitality, menu & beverage knowledge, service execution and communication, including setting weekly management schedule and assigning areas of responsibilities to Restaurant Managers.
• Responsible for all front-of-the-house (FOH) functions, opening, mid- or closing shift, including guest relations, supervision of all FOH staff and staffing levels, proper restaurant ambience, housekeeping, and set-up, food & beverage quality, bar, safety and pace.
• Ensures that the shift is run in a smooth manner and attends to any unexpected problems or emergencies that may arise.
• Under the direction of the General Manager, accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, communicating job expectations; monitoring, appraising, and reviewing job contributions; and enforcing policies and procedures.
• Reviewing applications, interviewing, and hiring hourly employees.
• Assisting the General Manager with weekly and monthly P&L.
• Working with the kitchen and management team members on flow of service front desk to kitchen; working with staff to ensure an excellent guest service.
• Accurately practice, execute and enforce all Company initiatives and policies with improvement to quality, service and operations and ensure employee compliance.
• Executes service and supports the team at every level.

We Are Looking for Candidates:

• With a minimum 2-4 years Restaurant Manager experience, preferably in a high volume casual or fine dining restaurant.
• With a hands-on management style, excellent communication skills and conflict resolution experience
• With strong computer skills and knowledge of Aloha, Open Table, Excel, Word, and timekeeping software.
• Who have great judgment with the ability to make timely and sound decisions.
• Who display a passion for service and exceeding our guests needs.
• Who are reliable, dependable and guest and employee focused.
• Who are fluent in English.
• With open flexibility to work various shifts.

The Perks:

• Exciting Career Paths
• Bonus Incentive Plan
• Competitive Compensation
• Supportive Team Environment
• Medical & Dental Coverage
• Paid Time Off
• Free delicious employee family meals
• Employee discount in all our restaurants

*We’re proud to be an Opportunity Employer!