What are the responsibilities and job description for the Sales Coordinator position at Alicart Restaurant Group?
The WOW Factor is What Sets Us Apart from the Others!
Carmine’s Iconic Family Style Italian restaurant has been serving up classic dishes for nearly 30 years! Our locations span from NYC & DC to Vegas, Atlantic City and the Bahamas. Our founder crafted Carmine’s with a singular vision: bringing his guests the “wow-factor” and making any meal feel like an Italian American wedding feast. At Carmine’s, our goal is to build a team of hospitality professionals?who enjoy?creating exceptional guest experiences in a team-oriented environment. Don’t miss this opportunity to join an amazing company where hard work is rewarded and opportunities for growth abound.
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The Perks:
- Supportive Team Environment / Paid training.
- Medical & Dental Coverage, Learning & Development Benefits.
- Paid Time Off / Sick Time.
- Free delicious meals from our very own menu or sister restaurant.
- 20% Employee discount in all our restaurants.
- Opportunities for career growth and advancement within our expanding company.
We are seeking a Sales Coordinator who will play a crucial role in supporting our event sales efforts and ensuring the seamless execution of events at our three NYC locations. The ideal candidate is organized, detail-oriented, and possesses strong communication skills, with a passion for providing exceptional service.
Key Responsibilities:
- Event Coordination: Assist in planning and executing events, including weddings, corporate functions, and private parties. Ensure all details are managed, from setup to breakdown.
- Sales Support: Collaborate with the sales team to prepare proposals, contracts, and pricing for events. Assist in tracking leads and managing the sales pipeline.
- Ballroom Support: Ensure event spaces are clean and show-ready for client walk-throughs. Organize and maintain inventory of all event supplies, including gathering, disbursing, and returning items to storage.
- Event Setup: Oversee the setup of event spaces, ensuring rooms are detailed according to specifications. Organize supplies and equipment necessary for each event.
- Checklists and Documentation: Maintain event checklists for setup and breakdown. Ensure all documentation, such as contracts and payments, is organized and up-to-date.
- Communication: Liaise with kitchen and FOH staff to communicate event details, guest preferences, and special requests. Ensure all teams are informed and aligned.
- Collaboration: Work closely with Front of House Managers and Executive Chef to organize event details and ensure exceptional service.
- Buffet Setup: Ensure buffet setups are visually appealing and meet our quality standards, utilizing a buffet setup display checklist.
- Post-Event Management: Manage breakdown procedures post-event, adhering to our breakdown checklist, and gather feedback from clients for continuous improvement.
- Final Confirmations: Contact guests for final details, such as menu selections and final payments, ensuring all details are confirmed.
- Reporting and Follow-Up: Maintain accurate reports and follow up promptly with internal and external requests to enhance service quality.
We are Looking for Candidates:
- Experience: 1-3 years in a sales or event coordination role, preferably in the hospitality or restaurant industry.
- Skills: Strong organizational skills, attention to detail, and the ability to multitask effectively. Excellent communication and interpersonal skills.
- Tech Savvy: Proficient in Microsoft Office Suite and experience with CRM software or event management tools, preferably Tripleseat.
- Customer Focused: A passion for providing outstanding guest service and a proactive approach to resolving issues.
- Flexibility: Ability to work varied shifts, including evenings and weekends, as needed.
- Team Player: Willingness to collaborate and support other team members to ensure a cohesive working environment.