General Manager

Come join the fastest growing trailer dealership in the country! At All American Trailer, we pride ourselves in our company culture, offering great hours, numerous benefits including health, dental, vision, life insurance, 401k, PTO and paid holidays!

Job Overview:

The General Manager is responsible for the overall management of all aspects of a store location. This includes ensuring that customer satisfaction, quality control, performance improvement and efficiency are maintained at all times while maintaining an excellent level in both operational and financial results. The General Manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.

Responsibilities include:

• Hiring, training, and managing employees
• Manage day to day business operations at store
• Keeping a record of accounts and financial information
• Focusing on customer retention by building relationships
• Managing and controlling costs
• Evaluate performance and productivity
• Manage accounts to ensure excellent customer service
• Overseeing goals and objectives for each department
• Implementing a marketing and department plans to promote business
• Managing customers using CRM programs.
• Understanding key customer individual needs and addressing these.
• Collect deposits and final payments from customers
• Assist with customers with the signing of documents
• Allocate, track, and verify orders for new trailer sales

Requirements:

• Proven experience as a General Manager or similar executive role
• Outstanding organizational and leadership skills
• Knowledge of business processes and functions (finance, HR, procurement, operations etc.)
• Excellent communication skills
• Strong analytical ability
• Strong work ethic
• Problem-solving aptitude
• BSc/BA in Business or relevant field; MSc/MA is a plus