What are the responsibilities and job description for the Operations Manager position at All•Boro?
Operations Manager-All Boro Inc
Amityville, NY
Here at All-Boro we are an expanding Restoration, Remediation, Construction company of 25 years that works with commercial, residential customers and not-for-profit organizations by providing services that fix, build and maintain their quality of life. We Service the Five Boroughs of New York and Long Island.
Listed below is a description of exactly what we are looking for as a new teammate to join our team here at All-Boro
We are looking for someone who is self-driven, hard-working, not afraid to roll up their sleeves and get dirty. The hours may vary, and commitment is critical. We are a fun team of people to work with, but we are very serious.
If you are a hard-working, dedicated people person who can motivate construction and restoration workers in the field and oversee a $5 million operation and report properly to the executive team then this position is for you.
Successful candidates will handle the daily management of the warehouse and work with the project managers on both the construction and restoration job sites while reporting to the executive team weekly. This position has a 70% in office responsibilities and 30% in field.
DAILY RESPONSIBILITIES:
Helps develop and execute safety goals.
Manage and schedule daily for 2 project managers, 12 in-house technicians, 6 trucks and sub-contractors.
Monitors progress of daily operations crews and makes staffing and routing changes, as necessary.
Conducts field inspections and audits of all site personnel to ensure proper work procedures
Receives and reviews customer complaints regarding jobs and problem solving.
Formulates both short-term and long-term goals and action plans with the executive team.
Participates in weekly reviews to ensure budgets labor and material costs are met.
Performs other job-related duties as assigned.
Communicate daily with sub-contractors and project managers on all jobs
QUALIFICATIONS:
- 5 years of management and leadership experience in the Construction and/or Restoration setting.
Problem Solver
-Breaks down complex problems into manageable components to figure out solutions in a timely manner
Collaborator and Team Player
-Builds supportive, trusting relationships with colleagues
-Understands the needs of colleagues and proactively identify where support is needed
Synthesizer
-Communicates in ways understandable to intelligent non experts
-Summarizes key points efficiently and clearly
Attention To Detail
-Carefully reviews scope of work before starting a project and communicates with all parties involved a plan to execute efficiently
-Follow up on all projects to confirm all went according to plan and customers are 100% satisfied
PHYSICAL REQUIREMENTS:
• Ability to walk and stand for extended periods of time
• Ability to lift to 75 lbs if needed
EDUCATION and/or EXPERIENCE:
• Logistics experience in the Construction and/or Restoration industry preferred
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record in supervision of employees including Hiring, Training, and Termination.
• Proven experience in providing high levels of customer service
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.
We will offer the successful candidate:
· Competitive pay based off experience
· Quarterly incentive based on operational performance.
Competitive PTO and paid Holidays
· Benefits after company waiting periods including medical, dental, vision, life, disability, and 401K