What are the responsibilities and job description for the VoIP Technician position at All Lines Technology?
All Lines Technology is seeking a highly skilled and experienced Cisco VOIP Architect to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining our client's in-house IP telephony voice communication architecture and its associated network connections and component hardware. The candidate will also be responsible for coordinating strategies for defining, deploying, and maintaining the company’s voice communication architecture.
Responsibilities:
- Develop architecture plans for voice and data services.
- Install network hardware modules including IP and PBX communication servers.
- Design and implement Cisco Unity systems.
- Troubleshoot VoIP network issues.
- Analyze and upgrade network security systems and protocols.
- Add network users and manage company permissions.
- Coordinate strategies for defining, deploying, and maintaining the company’s voice communication architecture.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5 years of experience in network voice, collaboration, telepresence, and call center environments.
- Deep knowledge of Cisco IP telephony technologies and solutions.
- Experience in the administration and support of Cisco’s UC portfolio, including but not limited to CUCM, Unity, Voice Gateways, Collaboration Edge, Jabber, Telepresence, and inbound/outbound routing with PRI and SIP trunking.
- Experience in network planning, architecture design, and engineering.
- Experience with Cisco Unified Communications Manager (CUCM)
- Ability to evaluate new products, perform network problem resolution, and develop and document technical standards and interface applications.